ACHE'S BOARD OF GOVERNORS EXAM QUESTIONS
WITH 100% CORRECT ANSWERS | LATEST
VERSION 2024 | VERIFIED
According .to .the .ACHE's .Code .of .Ethics, .one .way .that .healthcare
executives .can .avoid .or .minimize .the .negative .implications .of .conflict .of .interest .is .to: .
a. .Develop .a .public .relations .plan .to .address .potential .conflict-of-interest .scenarios.
b. .Not .participate .in .the .specific .decision .where .conflict .may .exist.
c. .Ensure .members .submit .annual .lists .of .major .activities .and .holdings .for .inspections.
d. .Make .the .conflict .known .to .those .in .superior .positions. .- .(correct .answer) .-
d. .Make .the .conflict .known .to .those .in .superior .positions
The .principles .of .quality .improvement .require .that .healthcare .executives .change .their .management .
philosophy .from:
a. .Finding .fault .with .employees .to .finding .problems .in .processes.
b. .Finding .fault .with .employees .to .involving .them .in .the .improvement .of .processes.
c. .Focusing .on .enhanced .inspection .techniques .to .focusing .on .variance.
d. .Focusing .on .employees' .roles .to .focusing .on .process .outcomes. .- .(correct .answer) .-
a. .Finding .fault .with .employees .to .finding .problems .in .processes.
What .type .of .problem .arises .when .a .healthcare .executive .knowingly .allows .the .organization .to .con
tinue .double .billing?
a. .An .ethical .problem .for .the .healthcare .executive, .but .may .not .be .grounds .for .dismissal .if .organiza
tional .policy .is .not .clearly .stated.
,b. .An .actual .conflict .of .interest, .even .absent .a .direct .economic .benefit .to .the .healthcare .executive.
c. .An .ethical .problem .for .the .employee .if .the .healthcare .executive .receives .direct .economic .benefit.
d. .An .ethical .problem .if .it .clearly .violates .state .or .federal .law. .- .(correct .answer) .-
b. .An .actual .conflict .of .interest, .even .absent .a .direct .economic .benefit .to .the .healthcare .executive.
Which .of .the .following .is .a .unit .of .measure .commonly .used .to .determine .physicians' .clinical .produc
tivity?
a. .RVU
b. .CMS
c. .IPO
d. .CPU .- .(correct .answer) .-a. .RVU
Which .of .the .following .third-
party .reimbursement .methods .provides .the .largest .financial .incentive .for .the .provider .to .reduce .cos
t?
a. .Charge-based
b. .Cost-based
c. .Prospective .payment
d. .Per .diem .- .(correct .answer) .-c. .Prospective .payment
Statements .of .earnings, .financial .positions, .changes .in .financial .position .and .retained .earnings .are .re
quired .to .be .submitted .yearly .by .all:
a. .Publicly .owned .healthcare .organizations.
b. .Privately .owned .healthcare .organizations.
c. .Government .owned .healthcare .organizations.
d. .Faith-based .owned .healthcare .organizations. .- .(correct .answer) .-
a. .Publicly .owned .healthcare .organizations.
Which .of .the .following .is .an .Example .of .a .capital .expenditure?
a. .Land .that .is .purchased .for .resale.
b. .Surgical .equipment .with .a .useful .life .of .six .months.
c. .A .building .with .a .useful .life .of .20 .years.
,d. .Medical .supplies .used .for .patient .care. .- .(correct .answer) .-
c. .A .building .with .a .useful .life .of .20 .years.
What .is .the .correct .order .of .stages .for .accomplishing .organization .change?
a. .Identifying, .planning, .implementation, .evaluation.
b. .Planning, .identifying, .evaluation, .implementation.
c. .Evaluation, .planning, .implementation, .identifying.
d. .Planning, .evaluation, .identifying, .implementation. .- .(correct .answer) .-
a. .Identifying, .planning, .implementation, .evaluation.
Boards .make .better .strategic .decisions .if .they .use .information .that .is:
a. .Readily .available .on .special .board .website.
b. .Generated .from .computer .studies .of .departmental .activity .reports.
c. .Summarized .in .graphs .for .better .understanding.
d. .Focused .on .measurable .outcomes .of .service .quality .and .economic .vitality. .- .(correct .answer) .-
d. .Focused .on .measurable .outcomes .of .service .quality .and .economic .vitality.
The .central .role .of .the .health .services .organization .board .includes .all .of .the
following:
a. .Setting .the .strategic .plan .and .service .values .of .the .organization.
b. .Support .for .assessing .changing .market .needs.
c. .Support .in .managing .important .service .programs .or .departments.
d. .Assuring .the .recruitment, .hire, .support .and .reward .of .the .CEO. .- .(correct .answer) .-
c. .Support .in .managing .important .service .programs .or .departments
The .first .role .of .the .governing .body .is .to:
a. .Manage .inputs .of .the .healthcare .organization .to .achieve .the .output .that .are .its .goals.
b. .Recruit .members .who .understand .the .health .services .field.
c. .Set .objectives .and .develop .policy .to .guide .the .organization .in .achieving .its .mission.
d. .Develop .the .operating .plan .and .monitor .departmental .performance. .- .(correct .answer) .-
c. .Set .objectives .and .develop .policy .to .guide .the .organization .in .achieving .its .mission.
, Internal .members .of .the .healthcare .organization's .governing .body:
a. .Serve .on .an .ad .hoc .basis .and .are .rarely .voting .members.
b. .Are .kept .to .a .minimum .due .to .concerns .regarding .confidentiality.
c. .Often .include .the .CEO, .medical .director .and .CFO.
d. .Often .include .the .executive .staff .in .planning .and .information .management .- .(correct .answer) .-
c. .Often .include .the .CEO, .medical .director .and .CFO.
In .assessing .the .advantage .of .using .a .focus .group .over .a .survey .in
evaluating .a .program, .one .could .say .that .focus .groups:
a. .Are .likely .to .use .a .larger .sample .size.
b. .Are .more .useful .in .designing .improvements .to .a .program.
c. .Are .more .precise .in .designing .improvements .to .a .program.
d. .Are .useful .only .when .maintaining .objectivity .is .not .important .- .(correct .answer) .-
b. .Are .more .useful .in .designing .improvements .to .a .program.
From .a .marketing .viewpoint, .the .development .of .standards .of .practice, .clinical .pathways, .clinical .gui
delines .and .protocols .can .all .be .viewed .as .efforts .to .deal .with .which .unique .aspect .of .delivering .ser
vices:
a. .Inseparability.
b. .Intangibility.
c. .Heterogeneity.
d. .Perishability. .- .(correct .answer) .-c. .Heterogeneity.
What .purpose .do .market .plans .fulfill .for .the .healthcare .organization?
a. .Provide .a .business .plan .(or .plans) .as .a .subset .of .the .organization's .marketing .plan.
b. .Present .general .goals .for .the .organization .to .attain .in .the .next .three .to .five .years.
c. .Develop .promotion .methods .to .be .used .in .attaining .the .organization's .objectives.
d. .Provide .specific .objectives .for .utilization .attainment .the .next .fiscal .year. .- .(correct .answer) .-
d. .Provide .specific .objectives .for .utilization .attainment .the .next .fiscal .year.
The .five .major .functions .of .marketing .are:
WITH 100% CORRECT ANSWERS | LATEST
VERSION 2024 | VERIFIED
According .to .the .ACHE's .Code .of .Ethics, .one .way .that .healthcare
executives .can .avoid .or .minimize .the .negative .implications .of .conflict .of .interest .is .to: .
a. .Develop .a .public .relations .plan .to .address .potential .conflict-of-interest .scenarios.
b. .Not .participate .in .the .specific .decision .where .conflict .may .exist.
c. .Ensure .members .submit .annual .lists .of .major .activities .and .holdings .for .inspections.
d. .Make .the .conflict .known .to .those .in .superior .positions. .- .(correct .answer) .-
d. .Make .the .conflict .known .to .those .in .superior .positions
The .principles .of .quality .improvement .require .that .healthcare .executives .change .their .management .
philosophy .from:
a. .Finding .fault .with .employees .to .finding .problems .in .processes.
b. .Finding .fault .with .employees .to .involving .them .in .the .improvement .of .processes.
c. .Focusing .on .enhanced .inspection .techniques .to .focusing .on .variance.
d. .Focusing .on .employees' .roles .to .focusing .on .process .outcomes. .- .(correct .answer) .-
a. .Finding .fault .with .employees .to .finding .problems .in .processes.
What .type .of .problem .arises .when .a .healthcare .executive .knowingly .allows .the .organization .to .con
tinue .double .billing?
a. .An .ethical .problem .for .the .healthcare .executive, .but .may .not .be .grounds .for .dismissal .if .organiza
tional .policy .is .not .clearly .stated.
,b. .An .actual .conflict .of .interest, .even .absent .a .direct .economic .benefit .to .the .healthcare .executive.
c. .An .ethical .problem .for .the .employee .if .the .healthcare .executive .receives .direct .economic .benefit.
d. .An .ethical .problem .if .it .clearly .violates .state .or .federal .law. .- .(correct .answer) .-
b. .An .actual .conflict .of .interest, .even .absent .a .direct .economic .benefit .to .the .healthcare .executive.
Which .of .the .following .is .a .unit .of .measure .commonly .used .to .determine .physicians' .clinical .produc
tivity?
a. .RVU
b. .CMS
c. .IPO
d. .CPU .- .(correct .answer) .-a. .RVU
Which .of .the .following .third-
party .reimbursement .methods .provides .the .largest .financial .incentive .for .the .provider .to .reduce .cos
t?
a. .Charge-based
b. .Cost-based
c. .Prospective .payment
d. .Per .diem .- .(correct .answer) .-c. .Prospective .payment
Statements .of .earnings, .financial .positions, .changes .in .financial .position .and .retained .earnings .are .re
quired .to .be .submitted .yearly .by .all:
a. .Publicly .owned .healthcare .organizations.
b. .Privately .owned .healthcare .organizations.
c. .Government .owned .healthcare .organizations.
d. .Faith-based .owned .healthcare .organizations. .- .(correct .answer) .-
a. .Publicly .owned .healthcare .organizations.
Which .of .the .following .is .an .Example .of .a .capital .expenditure?
a. .Land .that .is .purchased .for .resale.
b. .Surgical .equipment .with .a .useful .life .of .six .months.
c. .A .building .with .a .useful .life .of .20 .years.
,d. .Medical .supplies .used .for .patient .care. .- .(correct .answer) .-
c. .A .building .with .a .useful .life .of .20 .years.
What .is .the .correct .order .of .stages .for .accomplishing .organization .change?
a. .Identifying, .planning, .implementation, .evaluation.
b. .Planning, .identifying, .evaluation, .implementation.
c. .Evaluation, .planning, .implementation, .identifying.
d. .Planning, .evaluation, .identifying, .implementation. .- .(correct .answer) .-
a. .Identifying, .planning, .implementation, .evaluation.
Boards .make .better .strategic .decisions .if .they .use .information .that .is:
a. .Readily .available .on .special .board .website.
b. .Generated .from .computer .studies .of .departmental .activity .reports.
c. .Summarized .in .graphs .for .better .understanding.
d. .Focused .on .measurable .outcomes .of .service .quality .and .economic .vitality. .- .(correct .answer) .-
d. .Focused .on .measurable .outcomes .of .service .quality .and .economic .vitality.
The .central .role .of .the .health .services .organization .board .includes .all .of .the
following:
a. .Setting .the .strategic .plan .and .service .values .of .the .organization.
b. .Support .for .assessing .changing .market .needs.
c. .Support .in .managing .important .service .programs .or .departments.
d. .Assuring .the .recruitment, .hire, .support .and .reward .of .the .CEO. .- .(correct .answer) .-
c. .Support .in .managing .important .service .programs .or .departments
The .first .role .of .the .governing .body .is .to:
a. .Manage .inputs .of .the .healthcare .organization .to .achieve .the .output .that .are .its .goals.
b. .Recruit .members .who .understand .the .health .services .field.
c. .Set .objectives .and .develop .policy .to .guide .the .organization .in .achieving .its .mission.
d. .Develop .the .operating .plan .and .monitor .departmental .performance. .- .(correct .answer) .-
c. .Set .objectives .and .develop .policy .to .guide .the .organization .in .achieving .its .mission.
, Internal .members .of .the .healthcare .organization's .governing .body:
a. .Serve .on .an .ad .hoc .basis .and .are .rarely .voting .members.
b. .Are .kept .to .a .minimum .due .to .concerns .regarding .confidentiality.
c. .Often .include .the .CEO, .medical .director .and .CFO.
d. .Often .include .the .executive .staff .in .planning .and .information .management .- .(correct .answer) .-
c. .Often .include .the .CEO, .medical .director .and .CFO.
In .assessing .the .advantage .of .using .a .focus .group .over .a .survey .in
evaluating .a .program, .one .could .say .that .focus .groups:
a. .Are .likely .to .use .a .larger .sample .size.
b. .Are .more .useful .in .designing .improvements .to .a .program.
c. .Are .more .precise .in .designing .improvements .to .a .program.
d. .Are .useful .only .when .maintaining .objectivity .is .not .important .- .(correct .answer) .-
b. .Are .more .useful .in .designing .improvements .to .a .program.
From .a .marketing .viewpoint, .the .development .of .standards .of .practice, .clinical .pathways, .clinical .gui
delines .and .protocols .can .all .be .viewed .as .efforts .to .deal .with .which .unique .aspect .of .delivering .ser
vices:
a. .Inseparability.
b. .Intangibility.
c. .Heterogeneity.
d. .Perishability. .- .(correct .answer) .-c. .Heterogeneity.
What .purpose .do .market .plans .fulfill .for .the .healthcare .organization?
a. .Provide .a .business .plan .(or .plans) .as .a .subset .of .the .organization's .marketing .plan.
b. .Present .general .goals .for .the .organization .to .attain .in .the .next .three .to .five .years.
c. .Develop .promotion .methods .to .be .used .in .attaining .the .organization's .objectives.
d. .Provide .specific .objectives .for .utilization .attainment .the .next .fiscal .year. .- .(correct .answer) .-
d. .Provide .specific .objectives .for .utilization .attainment .the .next .fiscal .year.
The .five .major .functions .of .marketing .are:
