ACHE's Board of Governors Exam
Questions & Answers Latest updated
2024
For the routine service cost center, an increase in the number of patient days over the
j j j j j j j j j j j j j j j
budgeted number of patient days will result in:
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1. A higher average cost per patient day.
j j j j j j j
2. A lower average cost per patient day.
j j j j j j j
3. An increase in the budgeted fixed costs for the routine service cost center.
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4.No change in the average cost per patient day. - ANS-2.
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Which of the following balance sheet items would differ between a for-profit and a not-for-
j j j j j j j j j j j j j j
profit healthcare organization?
j j
1.Retained earnings. j
2.Plant, property, and equipment. j j j
3.Real estate. j
4.Investments. - ANS-1. j j
Which of the following leadership actions most clearly supports organizational
j j j j j j j j j
transformation toward total quality management?
j j j j j
1.Convening and chairing the Quality Council. j j j j j
2.Changing the name of the quality department from QA to CQI. j j j j j j j j j j
3.Requiring all direct reports to attend an introductory course in TQM. j j j j j j j j j j
4.Hiring a customer service representative. - ANS-1.
j j j j j j
In the healthcare field, the accountability of management is best measured by the:
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1.Balance maintained between service quality and operational efficiency.
j j j j j j j
2.Results shown on the annual expense and income statement.
j j j j j j j j
3.Balance maintained between physician satisfaction and patient needs.
j j j j j j j
4.Degree to which management's needs are met - ANS-1.
j j j j j j j j
Consumer "report card" development and distribution has become a high priority for
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managed care organizations because:
j j j j
Questions & Answers Latest updated
2024
For the routine service cost center, an increase in the number of patient days over the
j j j j j j j j j j j j j j j
budgeted number of patient days will result in:
j j j j j j j j
1. A higher average cost per patient day.
j j j j j j j
2. A lower average cost per patient day.
j j j j j j j
3. An increase in the budgeted fixed costs for the routine service cost center.
j j j j j j j j j j j j j
4.No change in the average cost per patient day. - ANS-2.
j j j j j j j j j j
Which of the following balance sheet items would differ between a for-profit and a not-for-
j j j j j j j j j j j j j j
profit healthcare organization?
j j
1.Retained earnings. j
2.Plant, property, and equipment. j j j
3.Real estate. j
4.Investments. - ANS-1. j j
Which of the following leadership actions most clearly supports organizational
j j j j j j j j j
transformation toward total quality management?
j j j j j
1.Convening and chairing the Quality Council. j j j j j
2.Changing the name of the quality department from QA to CQI. j j j j j j j j j j
3.Requiring all direct reports to attend an introductory course in TQM. j j j j j j j j j j
4.Hiring a customer service representative. - ANS-1.
j j j j j j
In the healthcare field, the accountability of management is best measured by the:
j j j j j j j j j j j j
1.Balance maintained between service quality and operational efficiency.
j j j j j j j
2.Results shown on the annual expense and income statement.
j j j j j j j j
3.Balance maintained between physician satisfaction and patient needs.
j j j j j j j
4.Degree to which management's needs are met - ANS-1.
j j j j j j j j
Consumer "report card" development and distribution has become a high priority for
j j j j j j j j j j j
managed care organizations because:
j j j j