BOARD EXAM QUESTIONS WITH
COMPLETE SOLUTIONS
Coachsprepsforssession-soverviews(priorstossessionsprep)s-
sans✔✔reviewsmaterials,seliminatesdistractions,sbesmindfulscalm,sandspresent.
InitialsIntakescoachingssession
Describe
Review
Determine
Clarify
Allow
Confirms-sans✔✔1.)sDescribescoachingsprocess,s
2.)sReviewsinfos&sassessmentssprovided,s
3.)sDeterminesifscoachingsissappropriate.s
4.)sClarifysroless&sexpectations;s
5.)sAllowsclientstosselfsdeterminestheirsvision,sgoals,sandsactionssteps;s&sactivelysengagessi
nsnewsbehaviors.
6.)sConfirmslogisticssandsresponsibilitiessinswrittensagreement.
sessionsopenings-
sans✔✔askshowsthesclientsis,susesreflections.sAskspositivesinquirysaboutsprevioussweek,sr
eflectssomethingspositive,sasksclientstosselectsgoalstosreview
Earlyscoachingssessions(1sors2)scompetenciess(5stotal)
Assess
Identify
Explore/Clarify
Establish/Refine
Supports-sans✔✔1.)sAssessscurrents&soptimalsstatesofshealths&swellsbeing,s
2.)sIdentifysgapssbetweenscurrents&soptimalsstates.
3.)sExplore/Clarifysprioritysareassofsfocus,sandslearningspreferencessandsaccountability
4.)sEstablish/refinesclient'ssspecificsshortstermsandslong-termsgoalss
5.)sSupportsthesclientsinsachievingsgoals,sactionssteps,sbacksupsplans
RoutinesOngoingsSessions-soverviews(5stotal)
Asksaboutsthe:
Referstosshiftssinsthe
Supportsthesclientsin:
Reflectsthesclient's:
Closing:s-sans✔✔1.)sclient'sscurrentsstates(e.g.,senergy,smood);s
2.)sclient'ssstate,sfacilitatesreviewsofsprevioussactionssteps,s
,3.)sdefiningsnewsactionssteps,s
4.)sunderstanding,sperspectives,sandslearning.s
5.)sClosing:sthesclientsarticulatessnewspersonalsdiscoveries.
RoutinesOngoingsSessionssgeneralsorder:s-sans✔✔clientsselfsassessessstate
goalsreviews
topicsofsimportance
shortstermssmartsgoals
newsactionsstepss
take-aways
appreciatingsclient'sswork
feedbacksonscoaching
GoalsReviews-sans✔✔exploresfullsexperience,sstartingswithspositive
usesreflections,sexpandssinquirysaboutsbestsexperience,srespondstoschallengesswithsreflec
tions/inquiries,saffirmssclientsstrengths,sinquiresaboutspercentagesofssuccess
FINALsSESSION:
Invitesthesclientstosreflectsons
Assistsinsdevelopingsa:s-
sans✔✔:progresssmade,schallengessexperienced,slessonsslearned,sandsgrowthsattained
:sustainablespathwaysforwardsand/orsmaintenance/relapsespreventionsplansincludingsavai
lablessupportsandsresources
Clientsissthesexpertsin:
Thescoachsprovides:s-
sans✔✔:navigatingshis/hersownslife,sbasedsuponspersonalspreferencessandspastsexperien
ces.s
:thesstructuresofsthessessionsandsservessassasfacilitativespartner.
Thescoach'ssprimarysrolesdoessNOTsinclude:s-
sans✔✔ascontentsexpertsorseducatorswhosdiagnoses,sadvises,sorsinstructssthesclientsonsw
hatstosdo.
Client's:
Sharespersonalsinfo/experience/recommendationssonlyswhen:
Observe,sname,sandsreferstosclient's:
Conveysthesbeliefsthatsclientsis:
Adjustsapproachsaccordingsto:s-
sans✔✔Client'ssagenda,sneeds,sinterests,sandspreferencessdrivesthesrelationship.s
appropriatesorswhensspecificallysasked/givenspermissionstosdosso
:beliefssandsvalues.
:resourceful,sexpertsinsownsexperience.s
:client'sshealthsliteracy
Demonstrate:s
,Convey:s
FollowsThroughson:
Openlysnamesandsaddress:s-sans✔✔:benevolence,shonesty,ssincerity,sandsauthenticitys
:unconditionalspositivesregards
:commitments
:discord/conflictsassitsoccurssandsresolvesinsastimelysmanner
Thescoachsestablishessa:s-
sans✔✔positivesandssafesenvironmentswheresthesclientsfeelssacceptedsandssupported,swh
ichshelpssthesclientsclarifysvalues/accesssmotivation.
Thescoach'ssconfidencesinsthesclient'ssabilitysto______,s________,s&________
supportssthesclient's_________.s-sans✔✔learn,sgrow,sandschanges/sself-efficacy.
Thescoachsbuildsstrustsbysattendingstosthesclient'ss-
sans✔✔emotionssasswellsasswordssandsbehaviors;si.e.,swhensthescoachssensessconflict,sdi
scomfortsorsconfusion,sthescoachsacknowledgesswhatsisshappeningswithscurioussinterest.
Thescoachsfacilitatessbehaviorschangesbysempoweringsthesclientsto:s-sans✔✔self-
discoversvalues,sresources,sandsstrategiessthatsaresindividualizedsandsmeaningful.
Generativesmoments-
sans✔✔identifystopic,saskspermissionstosexplore,sclientsdescribesswhatstheyswant,sexplore
sstrengths,senvironmentsstosmovesforward,sincludingspros/cons,sdevelopsdiscrepancy,sbra
instorming,sexpresssconfidencesinsclient'ssabilitystosmovesforward
Activeslistenings&sPresences
Be:
Pacescommunicationsto:
Listensfor:
Attendstosandsaddress:
Usessilence:s-sans✔✔1.)sattentivesandsmindful,sopen-minded,sbescuriouss
2.)fitsclient'ssneeds,s
3.)whatsissnotsbeingssaid,s
4.)snonverbalscommunication,s
5.)sappropriately.
Insadditionstoslisteningstosverbalsinformationssharedsbysthesclient,sthescoachsissattunedstosn
onverbalscuesswhichsare:
Thescoachsalsosnotices:s-sans✔✔expression,stone,semotions,sandsenergy.s
relevantsbehaviorss(orslacksthereof).
Thescoachsusess____s______stosnoticeswiths_____sands_______whatsisshappeningswithst
hesclientsandswithsthemselvessduringscoaching.s-
sans✔✔mindfulsawareness/curiositysandsnon-judgment
, goalssettings-
sans✔✔asksclientstoschoosesasgoal,sexploresssupportsneededstosensuressuccess,srefinesg
oalstosbesSMART,susesconfidencesruler,sclientsrestatessgoal,saffirmsclient'ssabilitystosachie
vesgoals
Activeslisteningsinvolvessusings_________sappropriatelystos_____s___s_____sandsallowin
gsclientsstimestos_____,s_______,sands_______whatsemerges.s-
sans✔✔silence/s"holdsthesspace"s/sreflect,sprocess,sandsidentify
Emotionsscansgenerate:s-
sans✔✔insightsandsimpactsthesbrain'sscapacitysforslearningsandschange.
Thescoachscallssattentionstos-
sans✔✔positivesshiftssinsthesclient'ssenergysorsemotionsthatsmayssupportshealthysbehavior
schange.
Thescoachsencouragessthesclientstosfoster:
andsharshsselfscriticismstendsstosleadsto:s-sans✔✔self-
compassionsandsacceptancesofsemotions,ssincesthesesqualitiessallowsasmoreshonestsappr
aisalsofsone'ssbehaviorssandsbettersself-care./
avoidancesandsunderminessinsight.
sessionscloses-
sans✔✔appreciatessclient'sswork,sreflectsswhatsclientslearned,saskssforsfeedbacksonscoac
hing,sschedulessnextssession
Attendstosthesclient's:
Acknowledgesclient's:
Asksclientstosdescribe:
Show:
Foster:s-sans✔✔1.)sstatesofsbeings(mood/affect/presence)s
2.)semotionss
3.)semotionsswhensappropriates
4.)sempathys(resonanceswith)s
5.)sself-compassion
TypessofsReflectionss-sans✔✔Simple,sDouble-sided,samplified,sfeeling,sandsmeaning
Reflectionssconveys_______s____________sandsgivesclientssthespowerfuls___________s
tos__________sthessoundsofstheirsownswords,sperspectives,sandsbeliefs.s-
sans✔✔activeslistening/sopportunity/switness
Nonjudgmentalsreflectionss________sthesclientsandsinspire___________.s-
sans✔✔Engage/slearning