Communications Training Officer, 6th
Ed. Recertification Quiz
According to the text, which of the following is a common problem CTOs encounter in
documentation? - answer predicting the future
__________ learners tend to retain and understand information by doing something
"hands-on", while __________ learners like to think about something new before they
try it. - answer Active, Reflective
A CTO having to leave a trainee to work a position alone while the CTO goes to work an
extra position, resulting in errors made by the trainee that delays service is an example
of __________. - answerNegligent Supervision
__________ are used to provide an "at-a-glance" overview of a trainee's overall
progress and performance by using DORs as the source document. - answertrainee
tracking sheet
The __________ guides all levels of government, nongovernmental organizations, and
the private sector to work together to prevent, protect against, mitigate, respond to, and
recover from incidents. - answerNational Incident Management System (NIMS)
__________ documentation (Examples: text messages, electronic notes, and social
media posts) is discouraged, because it can become a permanent record of the trainee
performance and subject to be exposed in court. - answerInformal
Counseling occurs any time a CTO or other authority in the program discusses trainee
performance or behavior with the trainee, and is ONLY disciplinary in action. -
answerFalse
According to the text, which of the following is NOT a tip for active listening? -
answerOffer counterarguments
The CTO certification runs for __________ years and has requirements of continuing
dispatch education (CDE) credits that must be earned in each year of the certification. -
answertwo
According to the text, standards: - answerAll of the above
a.Are one of the first steps to trainees' performance goals and evaluations.
b.May come from external sources (APCO/ANSI, CALEA, etc.).
Ed. Recertification Quiz
According to the text, which of the following is a common problem CTOs encounter in
documentation? - answer predicting the future
__________ learners tend to retain and understand information by doing something
"hands-on", while __________ learners like to think about something new before they
try it. - answer Active, Reflective
A CTO having to leave a trainee to work a position alone while the CTO goes to work an
extra position, resulting in errors made by the trainee that delays service is an example
of __________. - answerNegligent Supervision
__________ are used to provide an "at-a-glance" overview of a trainee's overall
progress and performance by using DORs as the source document. - answertrainee
tracking sheet
The __________ guides all levels of government, nongovernmental organizations, and
the private sector to work together to prevent, protect against, mitigate, respond to, and
recover from incidents. - answerNational Incident Management System (NIMS)
__________ documentation (Examples: text messages, electronic notes, and social
media posts) is discouraged, because it can become a permanent record of the trainee
performance and subject to be exposed in court. - answerInformal
Counseling occurs any time a CTO or other authority in the program discusses trainee
performance or behavior with the trainee, and is ONLY disciplinary in action. -
answerFalse
According to the text, which of the following is NOT a tip for active listening? -
answerOffer counterarguments
The CTO certification runs for __________ years and has requirements of continuing
dispatch education (CDE) credits that must be earned in each year of the certification. -
answertwo
According to the text, standards: - answerAll of the above
a.Are one of the first steps to trainees' performance goals and evaluations.
b.May come from external sources (APCO/ANSI, CALEA, etc.).
