WGU C846 Indispensable Study
Assessment Guide Exam Questions
with all Questions Accurately
Answered Updated 2024/2025
Which of the following is identified as a metric type by continual
service improvement? - correct answer Process metrics
Which services are displayed in the service catalog? - correct
answer Operational IT services
Availability Management deals with the day-to-day availability of
services. Which of the following takes over when a 'disaster'
situation occurs? - correct answer Service Continuity
Management
Which process is responsible for recording relationships between
service components? - correct answer Service asset and
configuration management
What is the name specified to the type of charging where money
is not exchanged inter-departmentally, mainly involving the IT
Department & the customer? - correct answer Notional
Charging
Which of the following roles is responsible for monitoring
activities and events in the IT Infrastructure? - correct answer
IT Operations Management
, Financial Management for IT Services defines which of the
following major cost types?
Each correct answer represents a complete solution. Choose all
that apply. - correct answer A
People
B
Accommodation
C
Software
D
Hardware
Question 29 :What are the two aspects of operations
management? - correct answer Facilities management and
operations control
Which of the following are the outputs for Change Management?
Each correct answer represents a complete solution. Choose all
that apply. - correct answer B
Updated change planning
C
Triggers for Configuration Management and Release
Management
D
Change Management reports
Assessment Guide Exam Questions
with all Questions Accurately
Answered Updated 2024/2025
Which of the following is identified as a metric type by continual
service improvement? - correct answer Process metrics
Which services are displayed in the service catalog? - correct
answer Operational IT services
Availability Management deals with the day-to-day availability of
services. Which of the following takes over when a 'disaster'
situation occurs? - correct answer Service Continuity
Management
Which process is responsible for recording relationships between
service components? - correct answer Service asset and
configuration management
What is the name specified to the type of charging where money
is not exchanged inter-departmentally, mainly involving the IT
Department & the customer? - correct answer Notional
Charging
Which of the following roles is responsible for monitoring
activities and events in the IT Infrastructure? - correct answer
IT Operations Management
, Financial Management for IT Services defines which of the
following major cost types?
Each correct answer represents a complete solution. Choose all
that apply. - correct answer A
People
B
Accommodation
C
Software
D
Hardware
Question 29 :What are the two aspects of operations
management? - correct answer Facilities management and
operations control
Which of the following are the outputs for Change Management?
Each correct answer represents a complete solution. Choose all
that apply. - correct answer B
Updated change planning
C
Triggers for Configuration Management and Release
Management
D
Change Management reports
