Questions with 100% Verified Solutions
, Saylor Academy: BUS210 Exam
Questions with 100% Verified Solutions
A company has grouped all of its salespeople into one division and its marketing people
into another, even though many of the salespeople work on the same projects as the
marketing people. Which of the following statements about language applies to these
groupings? - Answer ✓✓a. Groups are organized without bias or stereotype
b. Our ability to organize is useful and a natural process
d. Maintaining these groupings enables us to communicate successfully
A group member who is a special interest pleader is best categorized as which of the
following? - Answer ✓✓c. Someone performing a negative group role
d. Someone who is an ex-member of the group
As the new communications director for your division, you are responsible for the
messages distributed on behalf of your group. The previous director's writing style was
complex, which led to confusion, miscommunication, and misunderstanding. In your
new role, which of the following rhetorical elements and cognate strategies should you
strive for in order to avoid the your predecessor's mistakes? - Answer ✓✓c. Logos and
conciseness
At the recent corporate year-end review, the CEO announces the company's sales
figures for the year, which were higher than expected. The CEO praises the employees
for their hard work and sets an even higher goal for the coming year, with the
expectation that this outcome will become a reality. Which concept does this
expectation illustrate? - Answer ✓✓d. Self-fulfilling prophecy
Austin is addressing a group of retirees living in an upscale retirement community about
the community's fitness options. Which of the following pieces of advice should he
consider to have the most impact on his audience? - Answer ✓✓d. Consider the
context of the message
Clare and Holly are friends planning a vacation. They are trying to decide between San
Antonio, Texas and San Diego, California. Holly points out that "both have great
attractions: one has the riverwalk, while the other has the ocean." This statement is best
characterized as an example of which of the eight communication process
components? - Answer ✓✓a. Context
c. Message
d. Purpose
For which of the following individuals does nonverbal communication play a larger role
in how the recipient perceives what that person is saying? - Answer ✓✓c. Politician