Work breakdown structure deals with:
-project cost
-project schedule
-project team building
-all the above correct answers project schedule
identify a non-value-added activity that would be considered a form of processing muda:
-any and all forms of transportation
-an ergonomically unsound workplace
-reworking a product due to poor, initial work
-all the above correct answers all the above
an example of project feasibility, with regard to timeliness is:
-the project does not have an assigned Green Belt
-the scope of the project
-the project does not have a relationship to the organization's strategy
-the potential project does not have the right mix of team members correct answers the scope of
the project
what is NOT one of the 6 components of a project charter?
-project identification matric
-goal statement
-business case and benefits
-problem statement correct answers project identification matric
in the problem statement in the project charter, what questions should be addressed?
-what is wrong, not working and not meeting our customer's needs
-when and where do the problems occur
-what is the frequency of the problem
-all of the above (and more) correct answers all the above (and more)
identification of the external customer is important because:
-it produces more profit per customer
-it permits the company to identify whom to contact with regard to delivering defects
-it eliminates wasted advertising of the LSS team
-we can focus on what our goals should be correct answers we can focus on what our goals
should be
the type of customer order is an example of an:
-input indicator
-output indicator
-process indicator correct answers input indicator
what does a SIPOC help a LSS do?
, -defines the scope
-supports team meeting efficiency
-supports team building correct answers defines the scope
what are the interrelated objectives of a general project?
-meet budget
-meet the specifications that satisfy the client
-finish on schedule
-all of the above correct answers all of the above
An SIPOC helps a team see a LSS problem from a process perspective. this includes which of
the following?
-define the project via a problem statement
-help the team put their timeline together
-identify the LSS team
-identify the company's customers and suppliers correct answers identify the company's
customers and suppliers
from an overall perspective, the activities of a company are tied together by:
-suppliers
-company brand or name
-physical buildings
-processes correct answers processes
what is NOT included in a GANTT Chart- Work Breakdown Structure (WBS)?
-activities (or work packages) to be completed
-interface tasks with other projects
-subtasks in the major tasks
-major tasks in the project correct answers interface tasks with other projects
which example is not an efficiency measure?
-time per activity
-amount of rework
-total response time
-turnaround time correct answers total response time
all BPMs created in this course should include?
-steps column (on the furthest left)
-responsible row
-full information in the process boxes
-all of the above correct answers all of the above
What do swimlanes in flowcharts do?
-shows a process by solutions
-shows process by efforts by department or person(s) in corresponding steps
-shows the process by industry type