NCCT Medical Assistant)NCCT Medical Assistant Test: Questions & Answers: Updated Solution

When writing a business letter, the salutation of a letter should be followed by a (Ans- colon A newsletter that weighs less than one pound would be considered (Ans- 3RD class mail What office instrument is designed to receive and send printed documents (Ans- Fax machine before placing a caller on hold you should (Ans- ask the caller if they can be put on hold, wait for a reply, obtain a return phone number and if this is a medical emergency, tell them to hang up or dial 911 an incoming call should be answered by the (Ans- third ring A letter should be folded in____using a #10 envelope (Ans- 3rd face-up Body language, body posture, space and distance is an example of (Ans- Non- Verbal communication Benefits made in form of cash payments (Ans- indemnities Previous injury, disease of physical condition before health policy is (Ans- pre-existing condition A sum of money provided in an insurance policy, payable for covered services (Ans- Benefits Form of benefits paid by the employer providing cash payments to workers injured (Ans- worker's compensation Interval (period of time) after a payment is due to the ins company in which the policy holder may make payments and the policy still remains (Ans- Grace period Right and wrong conduct is know as (Ans- Ethics The most common type of medical tort liability is (Ans- Negligence The withdrawal of a physician from the care of a patient w/o reasonable notice of such discharge from the case by the patient is (Ans- Abandonment an unlawful threat or attempt to