INFORMATION SYSTEMS MANAGEMENT QUESTIONS AND ANSWERS WITH S OLUTIONS 2024 Information Systems - ANSWER A process that manages entering, storing, securing, and processing data Information - ANSWER In information systems management, it is the human -readable result of data processing, frequently in the form of a report Information Technology - ANSWER The technical components, such as computers, that are used in an information system Management Information System - ANSWER An information system that is focused on implementing the processes necessary to help automate and control business operations Porter's Five Forces Model - ANSWER A conceptual model for identifying and analyzing the ability to succeed when entering a new market. What are the Five Forces? - ANSWER 1. Buyer Power 2. Supplier Power 3. Threat of Substitute Products or Services 4. Threat of New Entrants 5. Competitive rivalry Supplier - ANSWER The vendor of a product of service Three Strategies for Success - ANSWER 1. Cost Leadership 2. Differentiation 3. Focus Cost Leadership - ANSWER The goal of providing, at a lower price, products or services that are as good or better than the competition Differentiation - ANSWER Convey what makes your product different from those of your competitors Focus - ANSWER Attempts to target a specific customer segment or type of product 6 Components of IS - ANSWER 1. Hardware 2. Software 3. Network 4. People 5. Data 6. Information Business Intelligence - ANSWER Collective information about your customers, competitors, business partners, competitive environment, and your own internal operations that give you the ability to make effective, important, and often strategic decisions GIGO - ANSWER Garbage -in Garbage -out; if the information coming into the decision making process is in bad form then you'll be more than likely to make poor decisions Information granularity - ANSWER the extent of detail within the information. Higher management has course granularity and lower levels have fine granularity. Internal information - ANSWER specific operational aspects of an organization External information - ANSWER the environment surrounding the organization Objective information - ANSWER quantifiably describes something that is known Subjective information - ANSWER attempts to describe something that is unknown Technology -literate knowledge worker - ANSWER knows how and when to apply technology Information -literate knowledge worker - ANSWER can define what information they need, know how and where to obtain that info, understand the info once they receive it, and can act appropriately based on the information to help the organization achieve the greatest advantage Ethics - ANSWER the principles and standards that guide our behavior toward other people Input Device - ANSWER a tool you use to enter info and commands; keyboard, mouse, touch screen, bar code reader Output Device - ANSWER a tool used to see, hear, or otherwise recognize the results of your info -
processing requests; printers, monitor, speakers Storage Device - ANSWER a tool used to store info for use at a later time; flash drive, memory card, dvd Telecommunication Device - ANSWER a tool used to send info to and receive it from another person or computer in a network; modem Application Software - ANSWER enables you to solve specific problems and perform specific tasks; microsoft word System Software - ANSWER handles tasks specific to technology management and coordinates the interaction of all technology devices; network operating system software, drivers for printer Competitive advantage - ANSWER providing a product or service in a way that customers value more than what your competition is able to do Buyer power - ANSWER is high when buyers have many choices from whom to buy and low when their choices are few First -Mover Advantage - ANSWER being the first to market with a competitive advantage and thus having a significant impact on gaining market share Supplier Power - ANSWER high when buyers have few choices from whom to buy and low when their choices are many Switching Costs - ANSWER costs that make customers reluctant to switch to another product or service supplier Entry Barrier - ANSWER a product or service feature that customers have come to expect from organizations in a particular industry and that must be offered by an entering organization to compete and survive Run-Grow -Transform Framework - ANSWER RGT; an approach in which you allocate in terms of percentages hwo you will spend your IT dollars on various types of business strategies Input - ANSWER The process of providing data to a computer for processing Output - ANSWER A means by which a computer can provide feedback to a user Pixels - ANSWER a single addressable element on a computer screen that can be turned on or off Peripheral - ANSWER A device that connects to a computer to provide input, output, or storage capabilities Central Processing Unit - ANSWER CPU is the portion of a computer responsible for performing calculations and logic operations (provides computation or arithmetic and control or logic Primary Storage - ANSWER Memory that is accessed directly by a computer processor; the RAM
processing requests; printers, monitor, speakers Storage Device - ANSWER a tool used to store info for use at a later time; flash drive, memory card, dvd Telecommunication Device - ANSWER a tool used to send info to and receive it from another person or computer in a network; modem Application Software - ANSWER enables you to solve specific problems and perform specific tasks; microsoft word System Software - ANSWER handles tasks specific to technology management and coordinates the interaction of all technology devices; network operating system software, drivers for printer Competitive advantage - ANSWER providing a product or service in a way that customers value more than what your competition is able to do Buyer power - ANSWER is high when buyers have many choices from whom to buy and low when their choices are few First -Mover Advantage - ANSWER being the first to market with a competitive advantage and thus having a significant impact on gaining market share Supplier Power - ANSWER high when buyers have few choices from whom to buy and low when their choices are many Switching Costs - ANSWER costs that make customers reluctant to switch to another product or service supplier Entry Barrier - ANSWER a product or service feature that customers have come to expect from organizations in a particular industry and that must be offered by an entering organization to compete and survive Run-Grow -Transform Framework - ANSWER RGT; an approach in which you allocate in terms of percentages hwo you will spend your IT dollars on various types of business strategies Input - ANSWER The process of providing data to a computer for processing Output - ANSWER A means by which a computer can provide feedback to a user Pixels - ANSWER a single addressable element on a computer screen that can be turned on or off Peripheral - ANSWER A device that connects to a computer to provide input, output, or storage capabilities Central Processing Unit - ANSWER CPU is the portion of a computer responsible for performing calculations and logic operations (provides computation or arithmetic and control or logic Primary Storage - ANSWER Memory that is accessed directly by a computer processor; the RAM
