*NEW* Unit 14 Investigating Customer Service: D3 -Demonstrate initiative in making high-quality justified recommendations to develop own communication and interpersonal skills to meet both customer and business needs *Distinction Graded*

EMPLOYEE Tamsin bokur DEPARTMENT Marketing and
NAME: Advertising




EMPLOYEE ID XYZ0106201201 REVIEWER Falak
NAME

POSITION Personal Assistant in HR Report
HELD Marketing services



Hire Date 22/09/2021 Date of Review 15/03/2022


Behaviours


Quality Unsatisfactory Satisfactory Good Excellent



Communication




Independent
Work




Leadership

, Group Work




Multitasking
skill




Product/service
knowledge




Problem
Solving




Client Relations




Listening skills




Ability to
handle
customer
complaints with
confidence, and
professionalism