CIS200 - EXAM 1 (CSU) Correctly Answered Questions | Grade A+

Management Information Systems (MIS) : the management and use of information systems that help organizations achieve their strategies Information Technology (IT) : the products, methods, inventions, and standards that are used for the purpose of producing information. * IT pertains to: Hardware, Software, and Data Information Systems (IS) : an assembly of hardware, software, data, procedures, and people that produces information Five (5) Components : Hardware | Software | Data | Procedures | People computer side : hardware and software (automation moves work from human side to computer side <----- ------- human side : procedures and people (Increasing degree of difficulty of change moves from left to right --------->, People are the hardest to change) You can buy information technology, but not information systems. : Michael Porter Five (5) Forces Model : Bargaining power of customers Threat of substitutions Bargaining power of suppliers Threat of new entrants Rivalry Michael Porter's Four (4) Competitive Strategies : Lowest cost across the industry Lowest cost within an industry segment Better product/service across the industry Better product/service within an industry segment Value Chain : a network of value-creating activities, including primary activities and support activities Competitive Advantage provided by Information Systems (IS) : Create a new product or service Enhance products or services Differentiate products or services Lock in customers and buyers Lock in suppliers Raise barriers to market entry How structure of an Information System (IS) is determined : by analysis of.... industry structure, competitive strategy, value chains, business processes, & information systems Example of Five forces of competitio