BUSI 601-Exam 1
1. is used to develop a detailed
description of the specific activities
performed in the firm'soperations.:
activity analysis
2. is used to improve the accuracyof
cost analysis by improving the tracing
of costs to products or to
individual customers.: activity-based costing
3. uses activity analysis and
activity-based costing to help
managers improve the value of
products and services, andto
increase the organization's
competitiveness: activity-based management
4. is an accounting report that
includes the firm's critical
success factors in four areas:
(1) financial performance,
(2) customer satisfaction,
(3) internal processes, and
(4) learning and growth.: balanced scorecard
5. is a process by which a firm
identifies its critical success factors,
studies the best practicesof other
firms (or other business units within a
firm) for achieving these critical
success factors, andthen implements
improvements
in the firm's processes to match or
beat the performance of those
competitors.: benchmarking
6. is an approach to strategy
implementation in which the
management accountant uses data
to understand and analyze
business performance.: business intelligence
7. is a management method by
which managers and workers
commit to a program of
, BUSI 601-Exam 1
continuous improvement in quality
and other critical success
factors.: business process improvement
8. is a strategy in which a firm
outperforms competitors in
producing products or services atthe
lowest cost.: cost leadership
9. is the development and use of
cost management information: cost management
10. is developed and used to
implement the organization's
strategy. It consists of financial
information about costs and
revenues and nonfinancial
information about customer
retention, productivity, quality, and
other key success factors for
the organization: cost management information
11. are measures of those aspects of
the firm's performance that
are essential to its competitive
advantage and, therefore, to its
success.: critical success factors
12. is a competitive strategy in
which a firm succeeds by
developing and maintaining a
unique value for the product or
service as perceived by
consumers.: differentiation
13. is a framework and process
that firms use to manage the risks
that could negatively or positively
affect the company's
competitiveness and success: enterprise risk management
14. means the balancing of the
company's short- and long-term
goals in all three dimensions
of performance—social,
environmental, and financial.: enterprise sustainability
1. is used to develop a detailed
description of the specific activities
performed in the firm'soperations.:
activity analysis
2. is used to improve the accuracyof
cost analysis by improving the tracing
of costs to products or to
individual customers.: activity-based costing
3. uses activity analysis and
activity-based costing to help
managers improve the value of
products and services, andto
increase the organization's
competitiveness: activity-based management
4. is an accounting report that
includes the firm's critical
success factors in four areas:
(1) financial performance,
(2) customer satisfaction,
(3) internal processes, and
(4) learning and growth.: balanced scorecard
5. is a process by which a firm
identifies its critical success factors,
studies the best practicesof other
firms (or other business units within a
firm) for achieving these critical
success factors, andthen implements
improvements
in the firm's processes to match or
beat the performance of those
competitors.: benchmarking
6. is an approach to strategy
implementation in which the
management accountant uses data
to understand and analyze
business performance.: business intelligence
7. is a management method by
which managers and workers
commit to a program of
, BUSI 601-Exam 1
continuous improvement in quality
and other critical success
factors.: business process improvement
8. is a strategy in which a firm
outperforms competitors in
producing products or services atthe
lowest cost.: cost leadership
9. is the development and use of
cost management information: cost management
10. is developed and used to
implement the organization's
strategy. It consists of financial
information about costs and
revenues and nonfinancial
information about customer
retention, productivity, quality, and
other key success factors for
the organization: cost management information
11. are measures of those aspects of
the firm's performance that
are essential to its competitive
advantage and, therefore, to its
success.: critical success factors
12. is a competitive strategy in
which a firm succeeds by
developing and maintaining a
unique value for the product or
service as perceived by
consumers.: differentiation
13. is a framework and process
that firms use to manage the risks
that could negatively or positively
affect the company's
competitiveness and success: enterprise risk management
14. means the balancing of the
company's short- and long-term
goals in all three dimensions
of performance—social,
environmental, and financial.: enterprise sustainability
