MB 910 Exam Questions With Verified Answers

MB 910 Exam Questions With Verified Answers Marketing team members must be able to group related customers for campaigns, market research, and surveys. What should you recommend for each requirement? Features: 1. marketing list only 2. marketing segment only 3. marketing segment or marketing list Requirement: a. Create single campaign activity geared to a targeted audience. b. Create groups of related customers for use in customer journeys - answera. marketing list only b. marketing segment or list Which 2 components are included in D365 Marketing? a. customer voice survey b. customer service hub c. enterprise asset management d. event management - answera. customer voice survey d. event management Select yes if following statemen tis true, otherwise select no. a. You can only query across accounts, leads, and marketing lists when building segments. b. You can use quick campaigns with both marketing lists and marketing segments. - answera. no b. no You need to implement aps to meet the company's business requirements. Which app should you use? a. Collect feedback on the effectiveness of a marketing campaign i. Linkedin sales navigator ii D365 customer insights iii. D365 customer voice b. Synchronize leads from linkedin to D365 marketing i. linkedin sales navigator ii. linkedin campaign manager iii. D365 customer voice c. Create a unified view of customer data from differen sources i. D365 customer insights ii. linkein sales navigator iii. D365 customer voice - answera. D365 customer voice b. Linkedin campaign manager c. D365 customer insights Company integrates linkein campaign manager with D365 marketing. Which 2 actions can the company perform using OOB features? a. generate leads from linkedin b. create email templates for linkedin messages C. schedule and publish social posts d. create and publish events on linked in - answera. generate leads from linkedin C. schedule and publish social posts If a sales lead that is synchronized from linkedin already exisits, D365 marketing a. creates new lead that uses linkedin data b. updates the current lead with linkedin data c. overwrites the current lead with linkedin data d. updates current contact with linkedin data e. creates new lead with linkedin data - answerb. updates the current lead with linkedin data Which features are available in D365 marketing? a. create graphical email messages b. design dynamic content in email messages c. configure a website for an event - answera. create graphical email messages b. design dynamic content in email messages c. configure a website for an event Which 3 capabilities does D365 marketing support using OOB functionality? a. sponsors and sponsorships b. regulatory compliance c. advertisers and print media and campaigns d. session and speaker tracking e. registration and attendance - answera. sponsors and sponsorships d. session and speaker tracking e. registration and attendance Select yes or no for each statement: a. Data from D365 customer voice is available to D365 marketing b. You can present specific survey questions based on responses to previous questions - answera. yes b. yes Which export option should you recommend for each group? 1. dynamic worksheet 2. static worksheet 3. excel online A - no D365 sales license, needs to view account data B - has D365 sales license, needs to make bulk changes to account data without downloading data to local computer - answerA - static worksheet B - excel online Potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend a. customer service insights b. market insights c. power virtual agents d. sales insights - answerd. sales insights You need to create a forecast in D365 sales so that the sales director will be able to predict upcoming sales revenue. Which standard record type is used to created the forecast? a. account b. lead c. quote d. opportunity - answerd. opportunity Your company uses D365 sales. You need to prepare and send a quote to a customer. What are two possible ways to achieve the goal?