MULTIPLE CHOICE
1. Which of the following approaches must one use in order to be a successful manager?
a. Integrated approach
b. Individual approach
c. One-principle approach
d. Specific-model approach
ANS: A
To be a successful manager, one must use an integrated approach.
PTS: 1 REF: 1-1
2. Deciding the purpose and mission of the organization, making the work productive, and ____ are
the three major tasks of management identified by Peter Drucker.
a. Involvement in corporate events
b. Managing social impacts and responsibilities
c. Following management hierarchy
d. Satisfying customers
ANS: B
According to Peter Drucker, the three major tasks of management are:
1. To decide on the mission of the organization,
2. To make work productive, and
3. To manage social impacts and responsibilities are the three major tasks of management.
, PTS: 1 REF: 1-1
3. When someone says “That is a well-managed company”, what does the person imply about the
management of that company?
a. Management is a discipline
b. Management is a career
c. Management is a process
d. Management is organization
ANS: C
When you hear a person say “That is a well-managed company”, or “That organization is
mismanaged”, they seem to imply that management is some type of work or set of activities.
Such statements imply that management is a process involving certain functions and activities
that managers perform.
PTS: 1 REF: 1-2a
4. The primary views of management do not incorporate ____.
a. Options
b. Careers
c. Processes
d. Human activity
ANS: A
The four primary views of “management” are: Management is a process, management is a
discipline, management is a human activity, management is a career.
PTS: 1 REF: 1-2
,5. What does classifying management as a discipline imply?
a. Management is a process that can be taught
b. Management is a human activity
c. Management is an accumulated body of knowledge that can be learned
d. Management is a career
ANS: C
Classifying management as a discipline implies that it is an accumulated body of knowledge that
can be learned.
PTS: 1 REF: 1-2b
6. When you say that you are a student of management or are majoring in management you are
referring to management as a ____.
a. Discipline
b. Theory
c. Research
d. Process
ANS: A
If you say that you are a student of management or are majoring in management, you are referring
to the discipline of management.
PTS: 1 REF: 1-2b
7. What does planning as a management function determine?
a. The goals of an organization
b. How the organization will achieve results
c. What results the organization will achieve
, d. Crisis management steps for an organization
ANS: C
Planning determines what results the organization will achieve.
PTS: 1 REF: 1-3
8. What are the four key functions that make up the process of management?
a. Planning, researching, leading, and evaluating
b. Planning, organizing, researching, and directing
c. Planning, managing, researching, and controlling
d. Planing, organizing, leading, and controlling
ANS: D
The four key functions that make up the process of management are planning, organizing,
leading, and controlling.
PTS: 1 REF: 1-3
9. The ability to influence others to pursue a common goal is identified as ____.
a. Dictatorship
b. Leadership
c. Monopoly
d. Fan following
ANS: B
Leadership is a difficult concept to define, but essentially means the ability to influence others to
pursue a common goal.