MULTIPLE CHOICE
1. The process of randomly generating ideas.
a. brainstorming
b. reflective thinking
c. group think
d. chitchat
ANS: A PTS: 1 REF: pg. 381
2. When responding to a hostile question you should
a. ignore the person because they are acting inappropriately.
b. respond to the emotion in the question.
c. confront the person with an argument.
d. remain civil and try to be invitational.
ANS: D PTS: 1 REF: pg. 385
3. At this stage of the reflective thinking process, group members focus on discussing why the
problem exists.
a. identification of the problem
b. analysis of the problem
c. implications of possible solutions
d. deciding what is the best solution
, ANS: B PTS: 1 REF: pg. 381
4. This group presentation involves each member presenting an individual speech over a common,
single topic.
a. oral report
b. panel discussion
c. team presentation
d. meeting
ANS: C PTS: 1 REF: pg. 380
5. The five-step method for structuring a problem solving discussion.
a. brainstorming
b. group think
c. group building and maintenance
d. reflective thinking method
ANS: D PTS: 1 REF: pg. 380
TRUE/FALSE
6. A small group, as defined, has to have between 3 and 15 members.
ANS: T PTS: 1 REF: pg. 376
7. One characteristic of a small group is that only a few group members express their ideas.
, ANS: F PTS: 1 REF: pg. 376
8. Minutes are designed to document what was discussed and what decisions were made in the
course of a meeting.
ANS: T PTS: 1 REF: pg. 383
9. Engaging in groupthink is a productive way for a group to work when under a time constraint.
ANS: F PTS: 1 REF: pg. 381
10. A panel discussion does not involve an audience.
ANS: F PTS: 1 REF: pg. 379
COMPLETION
11. ____________________ is speaking as part of a small collection of individuals.
ANS: Small group speaking
PTS: 1 REF: pg. 376
12. ____________________ happens when group members conform to a single frame of mind
without fully and objectively examining all alternatives.
ANS: Group think
PTS: 1 REF: pg. 381
, 13. The ____________________ lists topics to be discussed in a meeting.
ANS: agenda
PTS: 1 REF: pg. 382
14. The ____________________ session is an excellent format for exploring issues in small groups.
These sessions provide an opportunity for group members and their audiences to explore an idea
or proposal in more detail, and ask for clarity,
ANS: question-and-answer
PTS: 1 REF: pg. 383
15. The ____________________ is a speech given by an individual presenting the group's findings,
conclusions or proposals to a larger audience.
ANS: oral report
PTS: 1 REF: pg. 378
16. A formal public discussion where several group members share fully prepared speeches over a
common topic is a/an ____________________.
ANS: symposium
PTS: 1 REF: pg. 379
SHORT ANSWER
17. Define small group speaking.