FTCE Business Education 6 - 12 / Information Technology Exam Questions & Answers

Basic Computer Parts - ANSWER-System Unit, Random Access Memory (RAM), CD/DVD Unit, Mouse, Keyboard, Floppy Disk Drive, Hard Disk Drive, Numeric Keyboard, Navigation Keys, Monitor, Printer, Speakers, Modem System Unit - ANSWER-A computer case that contains the CPU, power supply, memory, and storage Local Area Network (LAN) - ANSWER-Connects a group of computers in close proximity, such as in an office building, school, or home. Gives a group of nearby computers networking capability. Wired or Wireless. Wide Area Network (WAN) - ANSWER-Connects computers across a wider geographical area. (The internet itself is a WAN) Virtual Private Network (VPN) - ANSWER-A private data network that creates secure connections, or "tunnels," over regular Internet lines. This is an private encoded network that allows remote access to employees for remote work. Intranet (Internal Use) - ANSWER-Private internal web servers for businesses. Allows for internal private messaging, email and other forms of correspondence. Basic Troubleshooting - ANSWER-(Write down all steps taken, including error messages, in case problem needs to be escalated.) 1.) Make sure all cables and cords are properly connected. 2.) Ensure electrical outlet and surge protectors have power. 3.) Restart Computer and or program. 4.) Check source page for program updates. 5.) If program is frozen, Hot Keys to restart - Windows: CTRL/ALT/DELETE (Same time) - MAC: Option/Command/ESC (Same time) 6.) "Non-System Disc Error" message, use remove CD/flash drive/DVD/ or Floppy disc before booting up. Bits - ANSWER-the smallest unit of data in a computer, basic unit of information. "0 or 1" Binary Code Byte - ANSWER-Bits are combined into groups of eight. URL (Uniform Resource Locator) - ANSWER-Web Address of a Site