Six Sigma Overview- Questions with Complete Solutions

What are the 5 phases of a Six Sigma Project Define Measure Analyze Improve Control Define Project is defined Team is selected Project is lauched Team Understand what is important to customers Determine the performance outcome to improve Y is the Y=f(x) Performance outcome to be improved Measure Determine size and scope of problem Measure performance on Y (Collect data and measurement of Y) Analyze Data is analyzed to determine causes or factors Diagnose which x factors impact Y Causes of variation Perform root cause analyzes Improve Solutions developed Piloted Implemented Controls Controls are established to ensure gains and improvements are sustainable Procedures better able to predict and Executives C Suite CEO COO CFO Directors Deploy six sigma projects Establish project selection criteria Review and select projects Assign project champions Review updates from champions Provide resources