WGU C468 Exam Study Guide Questions And Verified Answers

• "Workforce Planning" ANS The HR function that links workforce strategies with the strategic goals and objectives of the organization. Workforce planning is about forecasting staffing needs, helping to ensure that the organization has the right number of employees, with the right skills, at the right time. • Competency ANS The knowledge, skills, abilities, and behaviors that are essential for successful performance. • Competency Modeling ANS Refers to the process of determining the specific competencies associated with being a successful high performer in a particular occupation or industry. • Culture ANS A company's culture consists of its standards for behavior and the values shared by its employees. • Diversity Training ANS A course of instruction aimed at increasing the participants, cultural awareness, knowledge, and skills. • Electronic Communications Privacy Act of 1986 (ECPA) ANS Federal law that dictates how electronic communication in the workplace is monitored. The ECPA restricts the interception and monitoring of oral, wire, and electronic communications. • Job Analysis ANS The process used to study the work done by employees. • Job Descriptions ANS Identify the essential functions of a job and provide information concerning a job's duties and responsibilities. They should explain what employees do, how they do it, and the conditions under which they do it