Course Title: Schermerhorn Exploring 3e
Chapter Number: 01
Multiple Choice
1. A person who supports and is responsible for the work of others is called a(n) __________.
a) leader
b) manager
c) employee
d) shareholder
Answer: b
Page: See page 4
Level: Easy
Learning Objective 1: Explain what it means to be a manager.
Section Reference: Organizations have different types and levels of managers.
2. The three levels of management are:
a) first, second, and third.
b) technical, conceptual, and human.
c) top, middle, and bottom.
d) top, middle, and first-line.
,Answer: d
Page: See page 4
Level: Easy
Learning Objective 1: Explain what it means to be a manager.
Section Reference: Organizations have different types and levels of managers.
3. Division managers, regional managers, and branch managers are known as:
a) first-line managers.
b) middle managers.
c) top managers.
d) nonmanagerial workers.
Answer: b
Page: See page 4
Level: Easy
Learning Objective 1: Explain what it means to be a manager.
Section Reference: Organizations have different types and levels of managers.
4. Managers who oversee the work of large departments or divisions consisting of several
smaller teams are called:
a) supervisors.
b) first line managers.
c) directors.
d) middle managers.
,Answer: d
Page: See page 5
Level: Medium
Learning Objective 1: Explain what it means to be a manager.
Section Reference: Organizations have different types and levels of managers.
5. Which of the following would a middle manager report to?
a) First line manager
b) Vice president
c) Chairman of the board
d) All of the above
Answer: b
Page: See page 4
Level: Easy
Learning Objective 1: Explain what it means to be a manager.
Section Reference: Organizations have different types and levels of managers.
6. Tom is responsible for a group of manufacturing assembly workers who report to him.
Tom is a __________ manager.
a) top
b) first-line
c) middle
d) senior
, Answer: b
Page: See page 4
Level: Easy
Learning Objective 1: Explain what it means to be a manager.
Section Reference: Organizations have different types and levels of managers.
7. Top level managers focus on:
a) short term plans.
b) long term success.
c) middle managers.
d) the board of directors.
Answer: b
Page: See page 5
Level: Medium
Learning Objective 1:Explain what it means to be a manager.
Section Reference: Organizations have different types and levels of managers.
8. A person who guides the performance of an organization as a whole or of one of its major
parts is called a:
a) supervisor.
b) first line manager.
c) top level manager.
d) middle manager.