Managing Quality Integrating the Supply Chain, 7th Edition S. Thomas_TEST BANK

TEST BANK for Managing Quality: Integrating the Supply Chain 7th Edition by Thomas Foster, John Gardner TABLE OF CONTENTS Part 1 Understanding Quality Concepts Chapter 1: Differing Perspectives on Quality Chapter 2: Quality Theory Chapter 3: Global Supply Chain Quality and International Quality Standards Part 2 Designing and Assuring Quality Chapter 4: Strategic Quality Planning Chapter 5: The Voice of the Customer Chapter 6: The Voice of the Market Chapter 7: Quality and Innovation in Product and Process Design Chapter 8: Designing Quality Services Chapter 9: Managing Supplier Quality in the Supply Chain Part 3 Implementing Quality Chapter 10: The Tools of Quality Chapter 11: Statistically Based Quality Improvement for Variables Chapter 12: Statistically Based Quality Improvement for Attributes Chapter 13: Lean and Six Sigma Management Principles and Tools Part 4 Forever Improving the Quality System Chapter 14: Managing Quality Improvement Teams and Projects Chapter 15: Implementing and Validating the Quality System