FAS RBS Mock Exam |Question and Answer| 100% Correct

FAS RBS Mock Exam |Question and Answer| 100% Correct 3 components of Corp culture *Ans* 1- principle objective 2-corporate character 3- mgmt systems Principle objective *Ans* We will exceed our customers' expectations to maximize the long term value of Cintas for its shareholders and working partners. FAS Mission Statement *Ans* Triple Double: Double digit revenue growth, double digit net profits, double digit net profit growth 3 Components of our Safety Vision *Ans* 1- Every Cintas location is injury free 2- All partners are engaged in continuously improving safety 3- Cintas is recognized as a world class leader in safety and health performance 5 Keys to Smith Driving *Ans* 1- Aim high in steering 2- Get the big picture 3- Keep your eyes moving 4- Leave yourself an out 5- Make sure they see you Steps to the sales process *Ans* Step 1- pre call plan Step 2- Building Rapport Step 3- Tour Step 4- Presentation Step 5- Close Steps to pre call plan *Ans* Step 1- Pre call plan form Step 2- Samples/relevant literature Step 3- Dynamics info Steps to building rapport *Ans* Step 1- Set the Agenda Step 2- uncover bo/bm Step 3- ask program specific qs Step 4- validate the dm and process Step 5- +/- bias Step 6- Cintro Steps to tour *Ans* Step 1- Focus Step 2- Evidence Step 3- Agreement Step 4- PONC Step 5- Requirement Steps to Presentation *Ans* Step 1- Review requirements Step 2- Present Cintas Uniqueness Step 3- SAFE Steps to Close- *Ans* Step 1- Ask for business Step 2- Handle Objections Step 3- Referrals Sustained Success Model Components *Ans* New pres x cl