6 SIGMA GREEN BELT CERTIFICATION EXAM REVIEW

________ survey questions allow for quantitative analysis - Answer-closed ended Value stream maps help identify all of the following - Answer-sources of waste, bottlenecks, material & information flow, improvement opportunities The Fishbone diagram is part of the ________ phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) cycle. - Answer-analyze When creating a control plan, you should consider which of the following items? - Answer-process maps, key inputs process, targets and specifications, key process inputs, control limits, important noise variables, capability analysis process Tree Diagrams have a limit on the level of detail that can be analyzed. - Answer-FALSE Reliable data is needed to - Answer-Establish a baseline against which improvements will be measured Measure progress Another name for a Fishbone diagram is: - Answer-cause and effect diagram The most effective ways to assess control plan effectiveness are: - Answer-Dashboard or scorecard metric performance Audits of the control system Which of the following are meetings roles? - Answer-timekeeper, coach, scribe, gatekeeper A baseline analysis establishes a control method for a problem - Answer-FALSE In order to do effective benchmarking, you must visit each company to look at each process in person. - Answer-FALSE The word "value" in value stream mapping is defined as the activities required to provide a customer with a quality product or service - Answer-FALSE Which three questions determine if a process step adds value? Check all that apply - Answer-does customer care, does step change product, can we do the step right everytime Which one of the items below does not represent good team dynamics - Answer-low risk An example of a control poka yoke is building a spreadsheet that will not calculate totals un