TEST BANK for Human Resources Management in Canada, 15th Canadian Edition, Verified Chapters 1 - 17

Answers are at the end of each Chapter Chapter 1 MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Human resources management refers to: A) the management of people in organizations. B) concepts and techniques for organizing work activities. C) all managerial activities. D) concepts and techniques used in leading people at work. E) management techniques for controlling people at work. 2) The knowledge, education, training, skills, and expertise of a firm's workers is known as: A) physical capital. B) management's philosophy. C) human capital. D) production capital. E) cultural diversity. 3) Human resources practices that support strategy include: A) performance management. B) production scheduling. C) policies and procedures. D) staffing practices.