Project management
,Inhoud
1. People working on projects...............................................................................................................4
1.1. Project organization........................................................................................................................4
1.2. Key players......................................................................................................................................5
1.3. Five stages of project team development according to Tuckman...................................................6
1.3.1. Forming........................................................................................................................................6
1.3.2. Storming......................................................................................................................................6
1.3.3. Norming.......................................................................................................................................6
1.3.4. Performing...................................................................................................................................6
1.3.5. Adjourning...................................................................................................................................6
1.4. Team roles according to Belbin.......................................................................................................6
1.5. Projects and cultural differences.....................................................................................................7
1.6. Working on a project......................................................................................................................8
2. Stakeholder management..................................................................................................................9
2.1. Stakeholder matrix..........................................................................................................................9
2.2. Communicating with stakeholders..................................................................................................9
3. Information management..................................................................................................................9
3.1. Activities.........................................................................................................................................9
3.2. Data flow diagram.........................................................................................................................10
4. Information systems........................................................................................................................10
5. Aspects of data................................................................................................................................11
5.1. Syntax data...................................................................................................................................11
5.2. Semantics of data.........................................................................................................................11
5.3. Pragmatics of data........................................................................................................................11
6. The project from start to finish........................................................................................................12
6.1. Project proposal............................................................................................................................12
6.2. Initial meeting...............................................................................................................................12
6.3. Setting up the project...................................................................................................................12
6.4. Project start-up meeting...............................................................................................................13
6.5. Design and presentation...............................................................................................................13
6.6. Realization of the project result....................................................................................................13
6.7. Completion of the project.............................................................................................................13
6.8. Monitoring aspects of a project....................................................................................................13
, 7. Planning & scheduling.....................................................................................................................14
7.1. Why plan?.....................................................................................................................................14
7.2. Concepts and terms......................................................................................................................14
7.3. Network diagrams.........................................................................................................................14
7.4. Gantt charts..................................................................................................................................15
7.5. Deriving a Gantt chart from a network diagram...........................................................................15
7.6. Adjustments to schedules.............................................................................................................15
7.7. Which activities are required?......................................................................................................15
7.8. Planning software.........................................................................................................................16
7.9. Planning a large project in phases.................................................................................................16
8. Chart & diagrams.............................................................................................................................16
8.1. Network diagram..........................................................................................................................16
8.2. Gantt chart....................................................................................................................................17
8.3. Final challenge..............................................................................................................................17
9. Change management.......................................................................................................................17
10. Quality management.....................................................................................................................17
10.1. Norms.........................................................................................................................................18
10.2. Quality inspection.......................................................................................................................18
10.3. Quality control............................................................................................................................18
10.4. Quality assurance........................................................................................................................18
10.5. Five approaches to quality..........................................................................................................18
10.5.1. Transcendent approach...........................................................................................................18
10.5.2. Product approach....................................................................................................................18
10.5.3. User-oriented approach...........................................................................................................18
10.5.4. Production-oriented approach.................................................................................................19
10.5.5. Value-oriented approach.........................................................................................................19
,Inhoud
1. People working on projects...............................................................................................................4
1.1. Project organization........................................................................................................................4
1.2. Key players......................................................................................................................................5
1.3. Five stages of project team development according to Tuckman...................................................6
1.3.1. Forming........................................................................................................................................6
1.3.2. Storming......................................................................................................................................6
1.3.3. Norming.......................................................................................................................................6
1.3.4. Performing...................................................................................................................................6
1.3.5. Adjourning...................................................................................................................................6
1.4. Team roles according to Belbin.......................................................................................................6
1.5. Projects and cultural differences.....................................................................................................7
1.6. Working on a project......................................................................................................................8
2. Stakeholder management..................................................................................................................9
2.1. Stakeholder matrix..........................................................................................................................9
2.2. Communicating with stakeholders..................................................................................................9
3. Information management..................................................................................................................9
3.1. Activities.........................................................................................................................................9
3.2. Data flow diagram.........................................................................................................................10
4. Information systems........................................................................................................................10
5. Aspects of data................................................................................................................................11
5.1. Syntax data...................................................................................................................................11
5.2. Semantics of data.........................................................................................................................11
5.3. Pragmatics of data........................................................................................................................11
6. The project from start to finish........................................................................................................12
6.1. Project proposal............................................................................................................................12
6.2. Initial meeting...............................................................................................................................12
6.3. Setting up the project...................................................................................................................12
6.4. Project start-up meeting...............................................................................................................13
6.5. Design and presentation...............................................................................................................13
6.6. Realization of the project result....................................................................................................13
6.7. Completion of the project.............................................................................................................13
6.8. Monitoring aspects of a project....................................................................................................13
, 7. Planning & scheduling.....................................................................................................................14
7.1. Why plan?.....................................................................................................................................14
7.2. Concepts and terms......................................................................................................................14
7.3. Network diagrams.........................................................................................................................14
7.4. Gantt charts..................................................................................................................................15
7.5. Deriving a Gantt chart from a network diagram...........................................................................15
7.6. Adjustments to schedules.............................................................................................................15
7.7. Which activities are required?......................................................................................................15
7.8. Planning software.........................................................................................................................16
7.9. Planning a large project in phases.................................................................................................16
8. Chart & diagrams.............................................................................................................................16
8.1. Network diagram..........................................................................................................................16
8.2. Gantt chart....................................................................................................................................17
8.3. Final challenge..............................................................................................................................17
9. Change management.......................................................................................................................17
10. Quality management.....................................................................................................................17
10.1. Norms.........................................................................................................................................18
10.2. Quality inspection.......................................................................................................................18
10.3. Quality control............................................................................................................................18
10.4. Quality assurance........................................................................................................................18
10.5. Five approaches to quality..........................................................................................................18
10.5.1. Transcendent approach...........................................................................................................18
10.5.2. Product approach....................................................................................................................18
10.5.3. User-oriented approach...........................................................................................................18
10.5.4. Production-oriented approach.................................................................................................19
10.5.5. Value-oriented approach.........................................................................................................19
