HMGT 1500 Final Questions and Answers

Management Goals - Answer-Create a true whole that is larger than the sum of its parts Harmonize in every decision and action the requirement of the immediate and long-range future Basic Management Tasks - Answer-Setting goals and objectives Organizing Motivating and communicating Measuring performance Developing people Management Theories - Answer-Classical School Behavioral School Quantitative School Systems School Contingency School Quality Focus School Customer Focus School Classical Mgmt Theory - Answer-Scientific Principles of production based on the one best way to do a job (Frederick Taylor) Who developed production scheduling> - Answer-Henry Gantt (Gantt chart)Who believed the manager's role is to be a regulator and integrator? - Answer-Henri Fayol Fay's 14 principles - Answer-Division of Work Authority and responsibility Discipline Unity of command Unity of direction Subordination of individual interest to general interest Payment of personnel Centralization Scalar chainOrder Equity Stability of Tenure of Personnel Initiative Espirit de corps Behavioral School - Answer-How the worker is motivated besides rules and wages Who believed mesh employees goals with organizational goals? - Answer-Barnard Who believed it's the link between supervision, morale and productivity - Answer-Mayo and Hawthorne Maslow's Hierarchy of Needs (Pyramid top to bottom) - Answer-Self actualization Esteem Social or Belonging Safety PhysiologicalMcGregor's Theory X and Y - Answer-*X:* People dislike work, must be coerced to work *Y:* Work is as natural as playing and resting so we must enjoy it naturally Quantitative School - Answer-Math approach to mgmt problems All about short term goals and ignored morale and customer satisfaction Systems School - Answer-Viewed as internal and external systems