SHRM CP Practice Test Questions and Answers Latest | Graded A+.
SHRM CP Practice Test Questions and Answers Latest | Graded A+. The VP of HR has tasked you with evaluating whether the current leadership development program has been successful in transitioning employees into executive roles within your company. He wants you to find specific metrics regarding employee satisfaction in the program, as well as the specific number of employees who were selected for the program and then transitioned into executive roles. As you are gathering these metrics you discover that one employee out of the 65 who have participated in the program complained that the reading materials were too long. The VP of HR has asked you to now evaluate all of the reading materials within the program and illuminate anything that requires more than 30 minutes of reading. The VPs interest in this one complaint could be considered what? A.) Negative emphasis SHRM CP Practice Test Questions and Answers Latest | Graded A+ B.) Gross-up C.) Just cause D.) Permissive issue Correct Answer-A.) Negative emphasis Negative emphasis occurs when a disproportionate amount of time is spent resolving one minor complaint. Reducing the cost per hire is an ongoing process for HR departments and involves a range of options. Which of the following options is least two likely to reduce the cost per hire? A.) Incentivizing existing employees to find suitable candidates B.) Increasing on-boarding efforts C.) Switching to a cheaper recruiting agency D.) Making use of social media Correct Answer-B.) Increasing on-boarding efforts Increasing on-boarding efforts is the least likely way to reduce the cost per hire. Along with the other three choices reducing cost per hire may be done by using HR software to reduce cost by allowing companies to organize candidate data, sift through applicants, and manage the whole recruitment process cost effectively. Advance HR professional serve as there are organizations representative, working to understand the position of all negotiating parties to achieve a mutually acceptable resolution. Which of the following is not an indication of an HR professionals proficiency in negotiating skills? A.) Negotiates with stakeholders within and outside of the organization in complex and high-stake negotiations B.) Defines the parameters of negotiating boundaries on behalf of the HR unit C.) Negotiates organizational initiatives in communications with stakeholders D.) Achieves a mutually acceptable agreement and difficult and complex negotiations Correct Answer-C.) negotiates organizational initiatives in communications with stakeholders An HR professional would not negotiate organizational initiatives and communications with stakeholders. HR professional support and guide organizational initiatives but do not negotiate them with all stakeholders. There are three main bargaining subjects in union negotiations. They are mandatory subjects, permissive subjects and the third is which of the following? A.) security subjects B.) certification subjects C.) legal subjects D.) illegal issues Correct Answer-D.) illegal issues The third main bargaining subject is illegal issues. They are issues which are prohibited by the NLRA and include bargaining for clothes shop security agreements and limiting concerted activity of the employees and other unlawful behaviors. Training done via video on phone app is what type of learning? A.) Gamification B.) Benchmarking C.) M-learning D.) Knowledge management Correct Answer-C.) M-learning Your company is changing the direction of its business to keep up with the volving technology advances. Your tax was putting together a team of individuals to device a plan for changing the course of the business. Which of the following characteristics would be most helpful when choosing a leader for the team? A.) Reputation among employees B.) Charisma C.) Authoritative manner D.) Outstanding work record Correct Answer-A.) Reputation among employees A person's reputation (how a person is viewed and supported by those who've worked for them) is the core principle in finding a great leader. An employee has sent you an email stating that he is the "victim of discrimination" as a remote worker. Recently, a paper document detailing a new opening for a warehouse supervisor was distributed to all departments to be posted in public areas. Remote workers, who make up about 10% of the workforce at your company, were not notified. For that reason, none of them applied for the role. He just found out about the position from a friend who works in Accounting, but now the role is no longer open to new applicants. Which of the following is the best solution for this concern? A.) Conduct an HR audit to determine who was at fault in this situation and create a Performance Improvement Plan to prevent a similar situation in the future. B.) Reopen the posting for new applications and send out an email to all staff members notifying them of the open position. C.) Advise the Warehouse Manager that he can no longer hire a supervisor to fill that role until the next fiscal year. D.) Ask the remote worker who sent the email to file a claim with EEOC so they can investigate this charge of discrimination. Correct Answer-B.) Reopen the posting for new applications and send out an email to all staff members notifying them of the open position. I'm this case, the company risks alienating the remote workers in the company. The remote employees may begin to feel unwanted or not appreciated, causing morale and productivity to drop. HR should strive to treat all employees equally and correct situations in which one group of employees is given opportunities denied to another group. Three major issues in negotiating an expatriate assignment are which of the following? A.) tax issues, language issues, and family expenses B.) relocation costs, temporary housing, and family expenses C.) the actual negotiation, tax issues, and relocation costs D.) the actual negotiation, family expenses, and temporary housing Correct Answer-C.) the actual negotiation, tax issues, and relocation costs The negotiation process will necessarily be longer and more detailed than an ordinary negotiation. Employees need help in developing a tax strategy since this is a very complex part of international assignments. Housing and relocation costs must be negotiated up front. The seizure of foreign-owned property by a government is called: A.) Nationalization B.) Sovereign immunity C.) Eminent domain D.) Expropriation Correct Answer-D.) Expropriation In your department you have 12 employees, all of whom have impressive credentials and an excellent work record. In leading this group of individuals to complete a project much like one that they completed a few months ago, which of the following leadership styles would you feel is best for the group? A.) Autocratic leadership B.) Delegative leadership C.) Democratic leadership D.) People-centered leadership Correct Answer-B.) Delegative leadership Delegative leadership is the leadership style in which a leader transfers decision making power to one or more employees, but remains responsible for their decisions. Analysis of employee attitude surveys include each of the following actions except: A.) Written interpretive reports B.) Sharing feedback with top executives but never with employees C.) Presenting the survey results D.) Developing the results Correct Answer-B.) Sharing feedback with top executive but never with employees Feedback results should be shared with employees Job shadowing is an example of what? A.) Overlearning B.) External equity C.) Self-efficacy D.) Informal training Correct Answer-D.) Informal training Your company has just merged with another company and you're tasked with finding where cost synergies can be achieved by consolidating certain core and support functions. You have taken some time to investigate and decide on the best approach to do this. Which of the following approaching would you use? A.) Financial audit B.) Business capability mapping C.) Return on investment D.) Ethical audit Correct Answer-B.) Business capability mapping Business capability mapping is about structuring the functional capabilities of a business in a hierarchical fashion. It is a good way to connect the vision of various stakeholders to the execution value chain. What could you propose to increase participation in the company's 401(k) plan? A.) Managed care B.) Variable pay C.) Biographical interviews D.) Auto-enrollment Correct Answer-D.) Auto-enrollment Automatic enrollment can increase participation in company benefits such as a 401(k) plan. Also called a passive enrollment as employees don't have to take action but can opt-out if they'd like. The term used to describe situations that unfold in undesirable ways as the result of team members' performance, the unavailability of essential resources, and system problems is which of the following? A.) Accident B.) Breakdown C.) Error D.) Adverse event Correct Answer-B.) Breakdown What is the act that deals with the relationship between a union and its members, and grants certain rights to union members and protects their interests by promoting democratic procedures within labor organizations? A.) Labor Management Relations Act B.) Consolidated Omnibus Budget Reconciliation Act C.) Landrum-Griffin Act D.) Occupation Labor Members Act Correct Answer-C.) Landrum-Griffin Act The Labor Management Reporting and Disclosure Act (LMRDA), aka the LsndrumGriffin Act Deals with the relationship between a union and its members. You have researched and written a personnel report on an outside source. You're about to write a letter of transmittal to accompany the report. You ask colleague what to include in the transmittal letter. He might tell you all of the following are part of the transmittal letter except: A.) An overview of the report B.) Acknowledgment of any assistance in writing the report C.) Acknowledgment of any limitations to the report D.) The process information gathering for the report Correct Answer-D.) The process information gathering for the report The process of information gathering for the report should not be part of the transmittal letter; it is a part of the report itself. The transmittal letter presents an overview of the report, suggest how to read it, describes limitations, acknowledges assistance, and expresses appreciation. You are asked to prepare paper synthesizing prohibited employment practices for the department that specifically addresses the federal equal opportunity law. What are the following would you not include in the list? A.) you may list job openings based on preference for a protected class. B.) you should recruit new employees without discrimination on race, color, national origin, sex, age, religion, or disability. C.) you may refuse a reasonable accommodation to a disabled employee. D.) You may refuse to accommodate individuals sincerely held religious beliefs. Correct Answer-B.) you should recruit new employees without discrimination on race, color, national origin, sex, age, religion, or disability. Recruiting new employees without discrimination on race, color, national origin, sex, age, religion, or disability, is not a prohibited practice. It should be done. All of the other choices are prohibited practices. A decision is a conscious choice from among two or more alternatives. Restrictions placed on potential solutions by the nature and importance of the problem are called the:
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