Organizational Behavior C715 Final Review Questions and answers

Esther Lugo has gone for an interview at an advertising firm in Manhattan and has been asked to complete a self-report survey to help interviewers understand if she is the right candidate for the job. From the interview, they have found that she is extroverted, empathic, scrupulous, and cooperative in nature, which are key characteristics needed for the job. These characteristics about Lugo indicate her Personality Ellen Athers works as a communication executive at a travel house. She is known to be friendly with her colleagues and interacts with them regularly to build strong work relationships. She knows that her rapport with her co-workers is a crucial part of her work and invests time in these relationships. In addition, while making decisions, she is assertive and colleagues take her decisions seriously. Which of the following personality types is Athers most likely to be characterized by according to the Myers-Briggs Type Indicator (MBTI) classification? _______ Extraverted- a personality dimension describing someone who is sociable, gregarious, and assertive. What does the heredity approach state? B) An individual's personality is determined by molecular structure of the genes. . ________ is as important for managers as for front-line employees and, among all Big Five Model traits, is most consistently related to job performance. Conscientiousness- someone who is responsible, dependable, persistent, and organized. Most consistently related to increased job performance. What trait is associated with job satisfaction? Emotional Stability. What is a personality assessment model that taps 5 Basic Dimensions? What are the five dimensions? The Big Five Model- 1. Extraversion/Intraversion. 2. Agreeableness. 3. Conscientiousness. 4. Emotional Stability. 5. Openess to Experience. What is a core self evaluation? Bottom line conclusions individuals have about their compatibilities, and worth as a person. Which of the following statements is true about people with positive core self-evaluations ? They are committed to their goals and set ambitious goals. Which of the following is true of the baby boomer generation? They give high importance to achievement and material success. What is true about Millennials? They are more questioning and entrepreneurial than the other generations. What is true about Generations Xers? They give the highest importance to flexibility and life options. Which of the following statements is most likely to be true regarding people with proactive personalities? They are more likely than others to be seen as leaders. Which of the following is true of values ? They have content and intensity attributes. Values are judgemental, tend to be stable, mostly established in earlier years. According to the Rokeach Value Survey what are terminal and instrumental values? Terminal Values- desirable end states. Where you want to be, where you want to achieve. Instrumental Values- preferable modes of behavior, a means to achieve terminal values. Behaviors that can get you there. What are some examples of instrumental values? Personal discipline, self improvemet, autonomy, self reliance, kindness, ambition. What are some examples of Terminal Values? Economic Success, social recognition, world peace, Meaning of life What is an example of an instrumental value according to the Rokeach value survey? personal discipline- a behavior What is an example of externally caused behavior? An employee is late to work because of a punctured tire. What is an example of an internally caused behavior? An employee postpones a meeting because he overslept. An employee was fired because he violated a company policy. An employee was promoted when he achieved more than the assigned objectives. According to the attribution theory, if a behavior scores ________, we tend to attribute it to external causes. low on consistency According to the attribution theory, if a behavior scores ________, we tend to attribute it to external causes. High on Distinctivness, and Consensus ) Which of the following terms refers to a situation in which a person inaccurately perceives a second person, and the resulting expectations cause the second person to behave in ways consistent with the original perception? Self Fulfilling Prophecy What is the tendency to seek out information that reaffirms past choices? Confirmation Bias What is the term that refers to determining if someones behavior is external or internal? Attribution Theory What is the term that refers to a comparison with other people and ranking them higher or lower? Contrast Effect What is true regarding the rational decision-making model? It assumes that an individual is able to identify all relevant options in an unbiased manner. Define Bounded Rationality. It involves constructing simplified models without capturing all their complexity. What is an unconscious decision making process created from distilled experience? Intuitive Decision making model. The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments is known as a(n) ________ bias. Confirmation Bias