State Farm Auto Adjuster Certification Exam With A+
Graded Answers
ACV
actual cash value
After Market Parts
Parts produced by a 3rd party for use on automobiles.
Betterment
An improvement made to and automobile that increases its value, rather than a repair that simply
maintains its current value
BL
Blend
Blend
This operation is equal to half the RF time on a panel. Blend would be necessary if an adjacent panel
required some paint so the color would match. If damage is within 18" of an adjacent panel then blend.
Allow 36" if it is a metallic or gold paint, because the paints are hard to match.
Bridge
Bridging occurs between 2 surfaces painted at the same time. A good example would be seen between a
molding and the panel Eventually the bridge will crack between the two and the integrity of the paint
will deteriorate. Bridging is most often related to R&I. If a shoes does not strip a panel naked then
bridging will most likely occur.
CEG
Collision Estimating Guide
Collision Estimating Guide
A reference for how much time the average mechanic or painter will require performing a specific task.
Clean and Retape
When an adhesive molding, nameplate, or emblem is removed and reinstalled. The painter must clean
the glue off and apply a new coat.
Clear Coat
is used to seal in the color pigment on a panel. Most vehicles have two stage paint which is first coat
color, second coat clear.
Corrosion Protection
, This material is applied to the underside of a panel to prevent corrosion. This protection needs to be
considered when when estimating damage repair.
Deductible
An amount, stated on the policy , for which the policy holder is responsible. Deductibles are assessed on
a per incident basis.
Depreciation
The decrease in the market value of a vehicle over time. The amount of yearly depreciation is affected
by variables including car condition, resale market supply and demand, and reputation of the
manufacturer and or model.
DOL
Date of Loss
Date of Loss
The date when the damage occurred.
EFS
Estimator Fact Sheet
Estimator Fact Sheet
the fact sheet is accompanied with each claim. Before evaluating the damage you will need to verify all
information on the efs. It will have important information such as the deductible, VIN, and date of loss.
Flex Additive
This is added to the paint when applying it to a plastic part. Plastic parts will bend slightly with wind and
the paint must be flexible to prevent cracking.
HSLA
High Strength Low Alloy
High Strength Low Alloy
A high strength, light weight metal commonly used for hoods on some pickups and cars. HLSA requires
more heat and is difficult to repair.
Indemnify
An insurance company is responsible to return their policy holder to Pre-Loss conditions.
LKQ
Like Kind and Quality
Like Kind and Quality
Graded Answers
ACV
actual cash value
After Market Parts
Parts produced by a 3rd party for use on automobiles.
Betterment
An improvement made to and automobile that increases its value, rather than a repair that simply
maintains its current value
BL
Blend
Blend
This operation is equal to half the RF time on a panel. Blend would be necessary if an adjacent panel
required some paint so the color would match. If damage is within 18" of an adjacent panel then blend.
Allow 36" if it is a metallic or gold paint, because the paints are hard to match.
Bridge
Bridging occurs between 2 surfaces painted at the same time. A good example would be seen between a
molding and the panel Eventually the bridge will crack between the two and the integrity of the paint
will deteriorate. Bridging is most often related to R&I. If a shoes does not strip a panel naked then
bridging will most likely occur.
CEG
Collision Estimating Guide
Collision Estimating Guide
A reference for how much time the average mechanic or painter will require performing a specific task.
Clean and Retape
When an adhesive molding, nameplate, or emblem is removed and reinstalled. The painter must clean
the glue off and apply a new coat.
Clear Coat
is used to seal in the color pigment on a panel. Most vehicles have two stage paint which is first coat
color, second coat clear.
Corrosion Protection
, This material is applied to the underside of a panel to prevent corrosion. This protection needs to be
considered when when estimating damage repair.
Deductible
An amount, stated on the policy , for which the policy holder is responsible. Deductibles are assessed on
a per incident basis.
Depreciation
The decrease in the market value of a vehicle over time. The amount of yearly depreciation is affected
by variables including car condition, resale market supply and demand, and reputation of the
manufacturer and or model.
DOL
Date of Loss
Date of Loss
The date when the damage occurred.
EFS
Estimator Fact Sheet
Estimator Fact Sheet
the fact sheet is accompanied with each claim. Before evaluating the damage you will need to verify all
information on the efs. It will have important information such as the deductible, VIN, and date of loss.
Flex Additive
This is added to the paint when applying it to a plastic part. Plastic parts will bend slightly with wind and
the paint must be flexible to prevent cracking.
HSLA
High Strength Low Alloy
High Strength Low Alloy
A high strength, light weight metal commonly used for hoods on some pickups and cars. HLSA requires
more heat and is difficult to repair.
Indemnify
An insurance company is responsible to return their policy holder to Pre-Loss conditions.
LKQ
Like Kind and Quality
Like Kind and Quality
