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SALESFORCE
CRT-101
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Certification Preparation for Administrator Excellent Salesforce CRT-101 Dumps (V9.02) to Obtain 100% Achievement - DumpsBase 1.Users at Cloud Kicks are reporting different options when uploading a custom
picklist on the Opportunity object based on the kind of opportunity.
Where Should an administrator update the option in the picklist?
A. Fields and relationships
B. Related lookup filters
C. Record Type
D. Picklist value sets
Answer: C
Explanation:
Record types allow you to update the options in a picklist based on the kind of
opportunity.
Reference:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
2.An administrator has been asked to update a flow that was created as part of a
recent update. When the administrator opens the flow for editing, the Flow toolbox
offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
A. The flow is a screen flow.
B. The version of the flow is inactive.
C. The flow is a before save flow.
D. The version of the flow is activated.
Answer: C
Explanation:
Before save flows only support four elements: Assignment, Decision, Get Records,
and Loop.
Reference:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements.htm&type=5
3.An administrator wants to create a form in Salesforce for users to fill out when they
lose a client.
Which automation tool supports creating a wizard to accomplish this goal?
A. Process Builder
B. Approval Process
C. Outbound Message
D. Flow Builder
Answer: D
Explanation:
Flow Builder supports creating a wizard that can collect user input and perform
actions.
Reference: Excellent Salesforce CRT-101 Dumps (V9.02) to Obtain 100% Achievement - DumpsBase https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
4.The Client services and customer support teams share the same profile but have
different permission sets. The Custom Object Retention related list needs to be
restricted to the client services teamon the Lightning record page layout.
What should the administrator use to fulfil this request?
A. Sharing settings
B. Page Layout Assignment
C. Component Visibility
D. Record Type Assignment
Answer: C
Explanation:
Component visibility allows you to restrict the visibility of a related list based on a
permission set.
Reference: https://help.salesforce.com/s/articleView?id=sf.dynamic_forms_componen
t_visibility.htm&type=5
5.The VP of sales at Universal Containers wants to prevent members of the sales
team from changing an opportunity to a date in the past.
What should an administrator configure to meet this requirement?
A. Assignment Rule
B. Validation Rule
C. Field-Level Security
D. Approval Process
Answer: B
Explanation:
Validation rules allow you to prevent users from changing an opportunity close date to
a date in the past.
Reference:
https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
6.Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders
for opportunities. The VP of Sales requested that this information be accessible on
the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers
A. Customize Campaign Member Role.
B. Add the Campaign Member related list to the Opportunity page layout.
C. Customize Campaign Role.
D. Customize Opportunity Contact Role. Excellent Salesforce CRT-101 Dumps (V9.02) to Obtain 100% Achievement - DumpsBase E. Add the Opportunity Contact Role related list to the Opportunity page layout.
Answer: D, E
Explanation:
Opportunity contact roles allow you to track ROI for contacts that are key
stakeholders for opportunities. You need to customize the contact role field and add
the related list to the opportunity page layout.
Reference:
https://help.salesforce.com/s/articleView?id=sf.opportunity_contact_roles.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_opportunity_contact_role.ht
m&type=5
7.The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is
missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are
populated? Choose 2 answers
A. Create a custom picklist field on Contact.
B. Update the picklist value with a validation rule.
C. Map the picklist field on the Lead to the Contact.
D. Set the picklist field to be required on the Lead Object.
Answer: A, C
Explanation:
To make sure the custom picklist field values are populated on contact when leads
are converted, you need to create a custom picklist field on contact and map it to the
corresponding field on lead.
Reference:
https://help.salesforce.com/s/articleView?id=sf.convert_lead_mapping.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields.htm&type=5
8.Universal Containers is trying to improve the user experience when searching for
the tight status on a case. The company currently has one support process that is
used for all record types on cases. The support process has 10 status values. Service
reps say they never need more than five depending on what kind of case they are
working on.
How should the administrator improve on the current implementation?
A. Reduce the number of case status values to five.
B. Create a Screen Flow that shows only the correct values for status and surface the
flow in the utility
bar of the console.
C. Review which status choices are needed for each record type and create support
processes for each
that is necessary.