DEOMI Exam 1 (Study Guide) latest update

DEOMI Exam 1 (Study Guide) latest update What is defined as the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, and feelings to someone else? - Communication What five elements make up the communication process? - a. Communicators (sends and receives) b. Messages (an object of communication) c. Channels (Conduit for delivering messages) d. Environment (physical location, personal experiences, and cultural background) e. Feedback Whose responsibility is it to send a message that will be attended to and understood? - It is the responsibility of the communicator The words of your message are referred to as what type of communication? - Verbal Communication What is the most powerful way to communicate nonverbally? - Touching is perhaps the most powerful nonverbal communication. Why is it important to study nonverbal communication? - It is important to study because where verbal and nonverbal message conflict, nonverbal messages are relied upon more. What type of communication is between you and at least one other person? - Interpersonal communication Noise, objects, temperature, and distance are all known as what type of barrier to communication? - Physical barriers Past experiences, hidden agendas, and stereotypes describe which barriers or factors that impact communication? - Perceptual barriers What type of barrier to communication involves anger, fear, and surprise? - Emotional barriers What are the five steps or elements in the listening process? - 1. Receiving. 2. Attending. 3. Understanding. 4. Responding.