Information Technology Project Management 8th - Chapter 9 Questions and Answers 100% Pass

Information Technology Project Management 8th - Chapter 9 Questions and Answers 100% Pass coercive power - Correct Answer ️️ -Using punishment, threats, or other negative approaches to get people to do things they do not want to do collaborating mode - Correct Answer ️️ -A conflict-handling mode in which decision makers incorporate different viewpoints and insights to develop consensus and commitment compromise mode - Correct Answer ️️ -Using a give-and-take approach to resolve conflicts; bargaining and searching for solutions that bring some degree of satisfaction to all the parties in a dispute confrontation mode - Correct Answer ️️ -Facing a conflict directly using a problem- solving approach that allows affected parties to work through their disagreements deputy project managers - Correct Answer ️️ -People who fill in for project managers in their absence and assist them as needed empathic listening - Correct Answer ️️ -Listening with the intent to understand expert power - Correct Answer ️️ -Using one's personal knowledge and expertise to get people to change their behavior extrinsic motivation - Correct Answer ️️ -An approach that causes people to do something for a reward or to avoid a penalty