Information Technology Project Management 8th - Chapter 4 Questions and Answers 100% Pass

Information Technology Project Management 8th - Chapter 4 Questions and Answers 100% Pass Balanced Scorecard - Correct Answer ️️ -A methodology that converts an organization's value drivers to a series of defined metrics Baseline - Correct Answer ️️ -The approved project management plan plus approved changes Business Service Management (BSM) Tools - Correct Answer ️️ -Tools that help track the execution of business process flows and expose how the state of supporting IT systems and resources affects end-to-end business process performance in real time Capitalization Rate - Correct Answer ️️ -The rate used in discounting future cash flow; also called the discount rate or opportunity cost of capital Cash Flow - Correct Answer ️️ -Benefits minus costs or income minus expenses Change Control Board (CCB) - Correct Answer ️️ -A formal group of people responsible for approving or rejecting changes on a project Change Control System - Correct Answer ️️ -A formal, documented process that describes when and how official project documents may be changed Configuration Management - Correct Answer ️️ -A process that ensures that the descriptions of a project's products are correct and complete Cost of Capital - Correct Answer ️️ -The return available by investing capital elsewhere