USPS 421 Test Questions with Complete Solutions

USPS 421 Test Questions with Complete Solutions Words that make us feel relaxed and composed - ANS: Calming Words What does POS stand for - ANS: Point of Service Postal Bulletin, Retail Digest, LMS, Emails, service talks, postal message center, news link are all - ANS: Retail Communication Channels SSK, ATM, Stamps by mail, USPS.COM, CPU, Village post offices, mobile retail units, stamps-to-go, stamps by phone, approved shippes, - ANS: 10 expanded access channels PS Form 1412 - ANS: End of the day report SSA is accountable for ______ at the retail floor - ANS: $100 in cash(AIC753) and blank money orders Available at designated PO for transients and people waiting to get PO Boxes and the mail is help for a max of 30 days unless extended my Postmaster - ANS: General Delivery SIA - ANS: Segmented Inventory Accountability what credit is it when the stock custodian holds unit resolve and transfer to retail floor SSA and the abbreviation for it - ANS: SIA - Segmented Inventory Accountability on the due date a PO Box powered mail is distributed to the box but not delivered - ANS: 1st day of the month (10 day grace period) on this day a reminder letter is generated from webbats and placed in the PO Box - ANS: 20th day on this day the PO Box is returned to sender - ANS: 11th day When customer goes on vacation the post office can hold their mail for a max of - ANS: 30 days What does RCE stand for - ANS: Retail Customer Experience Max weight for a 1st class letter - ANS: 13 oz PS Form 3849 - ANS: Delivery Notice/Reminder/Receipt PS Form 153 - ANS: Signature Confirmation PS Form 152 - ANS: Delivery Confirmation How often is the Retail floor stocked - ANS: Bi-weekly SSA are audited for SIA how often - ANS: quarterly what does BMEU - ANS: Business mail entry Unit PS Form 3800 - ANS: Certified Mail Receipt PS Form 8105-B - ANS: Reporting Suspicious Transaction PS Form 8105-A - ANS: Completed by the customer when purchasing more than $3,000 in money orders or cashed money orders of $10,000 or more. Insurance claims should be filed no later than - ANS: 60 days