WGU Change Management Study Questions with complete solution 2024

WGU Change Management Study Questions with complete solution 2024 Systems Theory - correct answer organizations are viewed as a total system of interdependent subsystems with individual components that include people, technology, work, and culture all of which work together to respond to external environmental changes such as competitors, customers, or government regulations. Contingency theory - correct answer viewing organizational dimensions (strategy, structure, people, work, rewards) as parts of a whole that fit together. When one of these dimensions is out of sync with the others, issues emerge. Top-down approach - correct answer seeks to gain top management commitment and involvement in order to significantly affect intended changes. Implemented throughout the organization. Collaborative approach - correct answer involving professionals who are affected by changes and who support the changes to the organization. Facilitation approach - correct answer uses skilled dialogue and discussion, listening, feedback when assisting professionals to identify weaknesses and strengths of the organization: planning for change; managing the change process; and implementing, coaching, and problem solving during the change. Design approach - correct answer helps leaders and managers to develop meaningful work climates where organizational members can accomplish their goals in a healthy way. Developmental change - correct answer involves an improvement of what already exists.