APCO Fire Service Communications practice test (Questions + Answers) Verified 100% Correct!!.

Fire, a chemical chain reaction, occurs when which three elements are present in the right conditions? ____, _____, _____ - Answer-Heat Oxygen Fuel Fires are fought from the ____ to the _______. - Answer-Unburned, Burned The Fire Tetrahedron depicts which four factors necessary for fire? - Answer-Heat Oxygen Fuel Chemical Chain Reaction T or F The Administration Division includes frontline firefighters - Answer-FALSE ______, is cutting holes in roofs or breaking out upper windows when fighting a fire. - Answer-Ventilation ______, can be an indicator of what is burning (or not burning). It is typically an indicator of _____, or a chemical cloud. - Answer-White cloud / Steam The Fire Prevention Division is commonly referred to as... - Answer-Fire Marshall's Office T or F Public Education is an important function of the Special Operations Division. - Answer-FalseWhat is the primary function of an engine? - Answer-(aka Pumper An engine has a self-contained water pump. Its primary function is) to provide pressurized water. T or F In fire terminology, fire "truck" and an engine are the same type of fire apparatus - Answer-False T or F The process of searching for evidence of further fire hidden from view and the removal of materials that may re-combust is called Salvage - Answer-FALSE (It is called "Overhaul") Define SCBA? - Answer-Self-Contained Breathing Apparatus The actual physical firefighting operations utilizing available personnel and equipment is called? - Answer-Attack Property that may be endangered by a fire is no longer spreading although there may still be some fire to deal with is called? - Answer-Under Control A fire that requires firefighting activity on the part of most or all personnel assigned to the alarm is called? - Answer-Working fire T or F ANI displays the caller's address or location - Answer-FALSE List the 4 methods used for call routing - Answer--Direct Dispatch -Call relay -Call Transfer-Call Referral The technology that allows telephone calls to be made using the internet is called? - Answer-VoIP (Voice over internet) A device used to extend the effective range of communication by receiving and re-transmitting radio signals is called a ____? - Answer-Repeater The term used to describe the complete range of radio frequencies used for communication is ______? - Answer-Spectrum E9-1-1 enhances basic 9-1-1 by providing the caller's ____ and _____ - Answer-ALI (location) ANI (number) What are two primary roles of a Fire Service Telecommunicator - Answer--Call taker -Dispatcher T or F Whenever possible, the TCC operator should attempt to conference in the Telematics caller to communicate directly with the telecommunicator. - Answer-TRUE T or F Emergency calls never come in on non-emergency lines. - Answer-FALSE What is the most important piece of information the telecommunication can obtain from a caller? - Answer-Location T or FIn an attempt to assist the caller, it is acceptable to give legal advice or personal opinions - Answer-FALSE Because what is burning and its location helps indicate if the incident is likely to get more serious as time passes, when processing fire calls it is important to determine the "location within the _____ of the actual fire" - Answer-Location If the telecommunication can only get one piece of information, it should be? a. Telephone Number b. Where (Location) c. Name d. Problem - Answer-B (where/location) Before disconnecting from a caller, it is important to always verify the .... a. Telephone number b. Location (Where) c. Name d. Problem - Answer-B (location/where) The acronym "CYMBALS" is used to help describe... a. Persons b. Buildings c. Vehicles d. Musical instruments - Answer-C (Vehicles) T or FYou only have to advise law enforcement units of weapon description information. - Answer-FALSE Name the technique used to calm an hysterical caller by repeating a request the same way each time... - Answer-Persistent Repetition T or F Telecommunications should rely on memory while gathering information. - Answer-FALSE T or F PBX (Private Branch Exchange) systems provide the communications center with a central location, not the location of caller - Answer-TRUE Wireless E9-1-1 phase II provides the communications center with the ____, ____ and the caller's _____ & _____ - Answer-ANI, ALI, Longitude, Latitude T or F Teleservices is the term given to the technology that delivers location-based services to consumer driven vehicles? - Answer-FALSE (Telematics)