Business Communication Exam Questions with Correct Answers

Business Communication Exam Questions with Correct Answers Which of the following activities takes place during the planning stage of the writing process - Answer-organizing the information T/F - One method of proofreading is to read the page backwards to help you focus on every single word. - Answer-True Effective communication strengthens the connections between a company and all of its ____. - Answer-Stakeholders Which of the following is true about communicating in today's business environment ? - Answer-Adapting your message and communication styles to specific audiences is crucial to business communication today. T/F - Decoding refers to the process of expressing an idea into a message using words and images - Answer-False Teams can increase performance levels by _____. - Answer-Pooling experience Which of the following is true about the importance of effective communication to your career and to the companies where you will work? - Answer-The higher you rise in your organization, the less time you spend using the technical skills of your progession, and the more time you spend communicating. Which of the following is true in the case of business meetings? - Answer-Decisionmaking meetings should include only those people likely to help the meeting reach its objective. When undertaking a collaborative writing project, which of the following steps is best undertaken by individual team members rather than by the team working as a group? - Answer-Writing T/F - Nonverbal expressions such as facial signals are universal - it remains consistent from culture to culture - Answer-False Which of the following correctly lists the steps in the three-step writing process? - Answer-Planning; Writing; Completing The first stage of the writing process includes____. - Answer-Selecting the right medium The secong stage of the writing process includes____. - Answer-Adapting the message to the audience and composing the first draft _____ are milder synonyms that are sometimes used in place of strong words to convey meaning without carrying negative connotations. - Answer-Euphemisms ______ must be stated as precisely as possible, identifying which audience members should respond, how they should respond, and when. - Answer-The specific purpose Ben needs to send an email to his superior describing the progress of a project. Which of the following styles should Ben use to communicate in a businesslike tone? - AnswerUse plain language to make messages simpler The term ____ refers to centralized database that collects the experiences and insights of employees throughout the organization. - Answer-Knowledge-management system A(n) _____ is a statement on your behalf by someone who is accepted by your audience as an expert. - Answer-Endorsement Which of the following statements is true of a business message? - Answer-Jargon is an effective way of communicating with certain specialized groups. Which of the following is a simple sentence? - Answer-James plays both the piano and the violin excellently T/F - Active sentences are usually stronger than passive ones - Answer-True Which of the following statements about the organization of a message is true? - Answer-The beginning and end of messages have the greatest impact on the audience and hence should recieve the most attention during revision When revising a document, you must ____. - Answer-first read it to evaluate its overall effectiveness and tone Which of the following statements about improving readability is true? - Answer-Long sentences are the best way to convey complex ideas or list a number of related points Use the word "can" instead of the phrase "you have the capability" to make your sentence more concise and avoid _____. - Answer-wordy phrases As a reporter, emily often files stories before all the facts are known. To avoid legal repercussions, emily uses words and phrases like "alleged" "it is believed" and to qualify statements. This is known as _____ . - Answer-Hedging Identify the structure used in the following sentence: Traditional medicine emphasizes holostic healing, whereas modern medicine focuses on specialized areas - AnswerParallelism An important step in showing employers that you will be a good fit is to _____ . - Answer-customize your resume to each job opening White Space_____ - Answer-separates elements in a document and helps guide the reader's eye _____ is the process of making informal connections with mutually beneficial business contacts. - Answer-Networking T/F - Using an extra-large typeface throughout business messages makes a positive impression on the audience by drawing their attention to the topic. - Answer-False Which of the following is the last step in planning your resume - Answer-organize the information which of the following candidates will make a negative impact on his job search? - Answer-Jack ends his resume f