BMGT-100 UNIT 4 TEST || WITH A+ GUARANTEED SOLUTIONS.

Human Relations correct answers the study of the behavior of individuals and groups in organizational settings Motivation correct answers inner drive that directs a person's behavior toward goals True or false? A goal is the satisfaction of some need, and a need the difference between an actual state and a desired state. correct answers True True or false? Both needs and goals can be motivating correct answers True Morale correct answers an employee's attitude toward his or her job, employer, and colleagues True or false? High morale contributes to high levels of productivity, high returns to stakeholders, and employee loyalty, while low morale may cause high rates of absenteeism and turnover. correct answers True Intrinsic reward correct answers The personal satisfaction and enjoyment that you feel from attaining a goal Extrinsic reward correct answers benefits and/or recognition that you receive from someone else How to retain good employees correct answers 1.Training and mentoring 2.Create a positive organizational culture 3.Build credibility through communication 4.Blend compensation, benefits, and recognition 5.Encourage referrals and don't overlook internal recruiting 6.Give coaching and feedback 7.Provide growth opportunities 8.Create work/life balance and minimize stress 9.Foster trust, respect and confidence in senior leadership Classical theory of motivation correct answers money is the sole motivator for workers Hawthorne Studies correct answers Elton Mayo; wanted to determine what physical conditions in the workplace-such as light and noise levels-would stimulate employees to be most productive What was the outcome of the Hawthorne studied? correct answers The researchers found that productivity increased regardless of the physical conditions-this phenomenon has been labeled the Hawthorne effect Maslow's Hierarchy of Needs correct answers physiological, security, social, esteem, self-actualization