Nursing 315 Exam 1 Questions And Answers

Communication - ans--human interaction thoughts and ideas -transmits feelings -exchange information - half of communication is listening barriers to communication - ans-language stereotyping being defensive changing topics/subjects rejecting unwarranted reassurance giving common advice verbal communication - ans-spoken or written word non-verbal communication - ans-other forms, gestures, facial expressions, touch aggressive communicators - ans--loud, heated arguments -physically violent -blame others -use name calling and verbal insults -walk out on arguments prior to resolution -are demanding passive communicators - ans--conceal their feelings -deny anger -feel that no one has the right to express anger -avoid arguments -are noncommittal assertive communicators - ans--express their feelings without being nasty or overbearing -acknowledge emotions