Indiana Navigator Certification Test Outline Questions With Correct Answers

Types of consumer assistants - Answer Federal Navigator Certified Application Counselor Non-Navigator Assistance Personnel Producers (Agents and Brokers Federal Navigator - Answer provides unbiased and accurate education, outreach, and insurance enrollment assistance on a marketplace. (receives funding and has certification) Certified Application Counselors (CACs) - Answer assist consumers through unbiased and accurate education and application assistance but does not receive federal grant awards to act as a CAC organizations and are not required to provide public education and outreach services to the same extent as federal navigators Non-Navigator Assistance Personnel - Answer consumer assistance program developed by the state to complement the federal navigator program while remaining "distinct and apart from the Navigator program". States can create their management of state-specific consumer assistance needs while adhering to the same standards and requirements applied to federal navigators Producers (Agent and Brokers) - Answer An individual or business entity licensed by a state to sell. solicit, or negotiate insurance products within the state. Federal Requirements for navigators - Answer Individuals: Complete federal training and certification Organizations: Complete federal registration State (Indiana) Requirements for navigators - Answer Individuals: Complete Indiana Navigator Certification Organization: Complete Application Organization (AO) registration Application of Indiana Navigator Law (IC 27-19) - Answer All consumer assistants serving hoosiers by assisting to enroll in a marketplace plan or Indiana Health Coverage program are subject to the Indiana Navigator Law (IC-27-19) Application organizations (AO) Application - Answer Step 1 - Online Application Step 2 - Conflict of Interest Disclosure Step 3 - Privacy & Security Agreement Step 4 - Initial AO Registration Application Application (AO) Renewal Requirements - Answer Step 1 - Complete the renewal application and submit non-refundable renewal fee and online processing fee Step 2 - If AO has more than one location it must submit the following 1) Name 2) Address #0 Telephone 4) Email 5)Website 6) Contact Person Step 3 - Submit new conflict of interest form (If changed) Indiana Navigator Application Requirements - Answer 1. Complete online application pay non-refundable application fee 2. Submit criminal background check 3. Review Conflict of Interest Policy, then submit conflict of interest disclosure form 4. Review then submit Privacy and Security Agreement 5. Complete Navigator precertification education (PE) from IDOI-approved PE Provider 6. Pass Navigator certification examination