CERTIFIED TEXAS CONTRACT MANAGER STUDY REVIEW STUDY REVIEW QUESTIONS WITH VERIFIED ANSWERS 2024

Active listening - ANS-Paraphrase to ensure understanding Anticipate compromise - ANS-Concede slowly and in small increments. The value of a concession is more important than the number of then. Assumption - ANS-A conclusion that is drawn without affirmation from another source. Problems occur when one thinks and acts as if the assumption is truth. Auctioneering - ANS-Disclosing competing vendor's costs or prices; indicating a specific price that must be met; advising a vendor of their standing in relation to the other vendors. Avoid emotional reactions - ANS-Don't take rude behavior personally, remain calm, take a deep breath, or take a break. BATNA - ANS-Best alternative to a negotiated agreement. Helps you decide when to take an offer and when to walk away. Body language - ANS-Be aware of body language during negotiation. Establish a baseline before negotiations begin. Look for gestures, and facial expressions. Certified Texas Contract Management - ANS-Three required classes - CPA Texas Government Contract Management - CPA Texas Government Project Management - Negotiation Skills & Strategies Change control system - ANS-- Manages the impact of the changes as they pertain to project performance - defines the level of authority needed to approve changes - tracks the status of change requests - documents project variances, corrective actions, and justification for allowing change Change management - ANS-- change management plan must include a process for reviewing and analyzing the need for the change - project managers are responsible for managing the changes and updating the appropriate project documents - change control system Change management - ANS-- types of changes - administrative, substantive, constructiv