CPHQ Exam Questions and Correct Answers

CPHQ Exam Questions and Correct Answers Seven pillars of quality - Answer-Efficacy; effectiveness; efficiency; acceptability; optimality; equity; legitimacy Humanistic outcomes related to quality pillars - Answer-Efficacy; effectiveness; efficiency; acceptability Society outcomes related to quality pillars - Answer-Optimality; equity; legitimacy Efficacy - Answer-Deals with a controlled environment and examines what is possible. Efficacy - Answer-Sets an upper boundary for quality and establishes the ideal to which all should aspire. Efficacy - Answer-The less control of an environment there is, the less probable it is that practitioners are able to meet standards. Effectiveness - Answer-To what extent the service achieves its intended outcomes in a real world environment. Factors that influence the selection of quality indicators as it relates to effectiveness - Answer-Social, economic, and individual factors Efficacy - Answer-First pillar of quality Effectiveness - Answer-Second pillar of quality Efficiency - Answer-Third pillar of quality Acceptability - Answer-Fourth pillar of quality Optimality - Answer-Fifth pillar of quality Equity - Answer-Sixth pillar of quality Legitimacy - Answer-Seventh pillar of quality Efficiency - Answer-Extent to which scarce resources are used to derive the greatest benefits with the least waste Efficiency - Answer-Measured by examining the ratio between the costs and benefits of a service and comparing these with others who are providing the same or similar services Efficiency - Answer-Typically used by socioeconomic forces seeking to select a service which will result in reduced costs Acceptability - Answer-Concentrated on the usefulness of the service to the patient and it's perceived impact on his/her quality of life . Takes into consideration Patient preferences regarding access to the service, relationship with health service providers, the amenities in which the service is provided and the cost utility relationship. Optimality - Answer-Ensures the optimum allocation of resources is achieved relative to the benefits derived from the services provided. Techniques such as cost benefit analysis and marginal coating are used to identify the optimum point of resource allocation: benefits. Equity - Answer-Society is concerned that every person should receive equal treatment , or at best, fair treatment.