CPHQ Quiz 2 with All Correct Answers

CPHQ Quiz 2 with All Correct Answers A healthcare quality professional is attempting to refine the differences between an organization's objectives and the stakeholder needs. Which of the following tools is most appropriate? - Answer-gap analysis Which of the following is the best example of use of human factors engineering? - Answer-eliminating waste through reduction in motion A valid data collection tool should incorporate - Answer-the definition of data elements. Leaders enhance employee commitment to organizational values by fostering which of the following types of communication? - Answer-timely, open, two-way A healthcare quality professional wants to develop a continuous survey readiness model. The initial step should be - Answer-planning education for the entire team. When errors are discovered, staff and supervisors best demonstrate a culture of safety by - Answer-studying the process to understand the error. After a significant unexpected event, an intense analysis is performed to - Answerunderstand the cause. Which of the following is the best example of an outcome measure? - Answer-mortality rate Based on the principles from the Institute for Healthcare Improvement (IHI), who has the ultimate responsibility for the effectiveness of quality improvement and patient safety within an organization? - Answer-governing body Which of the following is the best tool to begin an investigation into the causes of laboratory labeling errors? - Answer-flow chart For health information technology to be most effective in reducing harm, the technology needs to be - Answer-integrated with clinical workflow. Healthcare leaders are confronted with the challenge of increasing quality while reducing costs. Which of the following approaches will best advance improvement efforts? - Answer-Support activities that improve outcomes and reduce variation. A staff member reports that a colon perforation occurred during a colonoscopy. Which of the following is a healthcare quality professional's next step? - Answer-Refer the case for peer review. Which of the following team members is responsible for keeping meetings focused? - Answer-facilitator