WGU - D072 Study Guide with Complete Solutions | New Update 2024

WGU - D072 Study Guide with Complete Solutions | New Update 2024 Define ethics. - Answer ️️ -Principles that serve as a compass about how to behave Provide an example for each of the following: legal-ethical legal-unethical illegal-ethical conflicts - Answer ️️ -legal-ethical: by law in most states it is illegal to take part in recreational marijuana use; and a judge that is trying a case about marijuana possession agrees with the law and does not think its okay to consume marijuana for recreational use. legal-unethical: cheating on your boyfriend/girlfriend is legal but most people find it unethical. illegal-ethical: speeding is illegal but in some cases of an emergency some people might find it ethical. Define legal. - Answer ️️ -An act that is allowed or is in conformity with the law of the land Define values. - Answer ️️ -Stable life goals that people have that reflect what is most important to them Define morals. - Answer ️️ -Rules people develop as a result of cultural norms and values and are, traditionally passed down through generations and characterize a cultural group Define organizational ethics. - Answer ️️ -Rules, principles, and standards for deciding what is morally right or wrong when doing business List the four main levels of ethical issues and provide an example of each. - Answer ️️ - Societal Issues: an organization holds a fundraiser to help feed the homeless. Stakeholder Issues: A company insists on treating suppliers with respect and refuses to push them to the lowest pricing possible. Internal Policy Issues: Fairness in management, pay, and employee participation. Personal Policy Issues: Gossiping at work or taking credit for another's work. How does a company's ethical behavior impact organizational outcomes? - Answer ️️ - Trustworthy companies are better at attracting and keeping customers, keeping talented employees, and capitol. How does a company's unethical behavior impact organizational outcomes? - Answer ️️ -They suffer from dwindling customer bases, employee turnover, and investor mistrust. Define corporate social responsibility (CSR). - Answer ️️ -Philosophy in which a company voluntarily engages in actions that benefit society, be it economically, socially, politically, or environmentally How is a company's CSR approach shaped? - Answer ️️ -By seeing that their community is lacking something that they can provide, earning more profit and reputation Who is considered a company stakeholder? - Answer ️️ -Unions employees consumer investors suppliers local and national governments communities. What is the aim of CSR? - Answer ️️ -To increase profits and trust in the long-term while promoting positive community relations What is the purpose of the World Trade Organization (WTO)? - Answer ️️ -improve the stability and predictability of global trade. What is a code of ethics? - Answer ️️ -Guide that publicly sets out an organization's key values and ethical obligations What is included in a company's code of ethics? - Answer ️️ -details of how the company plans to implement its values and vision, as well as guidance for the staff on ethical standards and ways to achieve them. Having such a policy hopefully leads to greater ethical awareness, consistency in application, and avoidance of ethical disasters. Define the term greenwashing. - Answer ️️ -When organizations carry about CSR missions in an inauthentic way, using them to increase publicity rather than to spur real change Define the term internal transparency - Answer ️️ -Degree to which an organization operates with openness, communication, and accountability What steps can organizations take to encourage transparent practices? - Answer ️️ -operating in such a way that it is easy for others to see the actions are performed. Why was Sarbanes-Oxley Act (SOX) passed? - Answer ️️ -in response to several highly publicized corporate fraud cases Who is considered a whistleblower? - Answer ️️ -those who tell the public or the authorities about alleged misconduct in a government department, private company, or organization. What is the role of the marketing department? What functions does the marketing department provide? - Answer ️️ -promotes your business and drives sales of its products or services. It provides the necessary research to identify your target customers and other audiences. What is the role of the human resources (HR) department? What functions does the HR department provide? - Answer ️️ -handle employee relations and training. is responsible for recruiting, screening, interviewing and placing workers. What functions does the research and development department provide? - Answer ️️ -plays an integral role in the life cycle of a prod