PUB3701 Assignment 1 Semester 1 2024 Solutions

PUB3701 Assignment 1 Semester 1 2024 Solutions Questions: Question 1 Not yet answered Marked out of 1.00 Flag question Question text ……………..in decision-making means that decisions are made on the basis of reason so that they can be explained logically in all circumstances. a. Urgency b. Expertise c. Rationality d. Priority Question 2 Not yet answered Marked out of 1.00 Flag question Question text No individual is without faults, and some individuals are very aware of their shortcomings. This means that public managers should refrain from……… a. Behaving predictably b. Ignoring first impressions c. criticising excessively and expressing disapproval d. embarrassing others Question 3 Not yet answered Marked out of 1.00 Flag question Question text South Africa’s ethnic and cultural diversity means that needs and wants will vary from one community to the next,……………………………………… a. complicating government actions. b. making it difficult for technology and innovation to be implemented c. making it easy to maintain order d. making it easy for the government to plan and prioritise Question 4 Not yet answered Marked out of 1.00 Flag question Question text The………….is one of the main frames of reference that public institutions use in deciding their priorities. a. Constitution b. Auditor general report c. Annual performance plan d. annual budget Question 5 Not yet answered Marked out of 1.00 Flag question Question text As the………….of public institutions is limited, they can meet only some of the needs. Public managers have no choice but to select some of these conflicting interests or needs, and to decide which needs should enjoy priority treatment. a. Human resource capacity b. Technological developments c. Financial capacity d. List of priorities Question 6 Not yet answered Marked out of 1.00 Flag question Question text The aim of…………..in the public sector is to enable members of the community to determine what action has been taken to promote and protect their interests. a. Community engagement b. Control c. Community values d. Communication Question 7 Not yet answered Marked out of 1.00 Flag question Question text Some managers believe that delegating will………their own positions. They feel that their own positions will become less important because their subordinates will have the…….to achieve the results. a. Enhance/leadership b. Downgrade/capacity c. Fragment/power d. Threaten/ authority Question 8 Not yet answered Marked out of 1.00 Flag question Question text If subordinates are of the opinion that there is no balance between the amount of effort required and the size and significance of the reward,…………….. a. it may affect their motivation b. it may make them work harder c. it may affect their life/work balance d. it may affect their performance standards Question 9 Not yet answered Marked out of 1.00 Flag question Question text ……………refers to the order of precedence in which goods and services are to be delivered to a community. a. Planning b. Coordinating. c. Prioritising. d. Organising. Question 10 Not yet answered Marked out of 1.00 Flag question Question text One of the main considerations for public managers in…………….is whether the institution and, by implication, the community can afford the goods and services. a. setting priorities b. Budgeting c. Hiring new personnel d. Leadership positions Question 12 Not yet answered Marked out of 1.00 Flag question Question text Arrangements to facilitate both top-down and bottom- up………demand specific abilities on the part of managers. a. Management b. Organising c. Communication d. Leadership Question 13 Not yet answered Marked out of 1.00 Flag question Question text Establishing a clear line of authority in the institution will reinforce the relationships between employees and will facilitate the flow of information and division of labour between organisational units so that responsibilities will be clearly defined and…………. a. leadership improved. b. motivation improved. c. coordination improved d. delegation improved. Question 14 Not yet answered Marked out of 1.00 Flag question Question text Among other things, a certain level of……………. encourages individuals to participate more in the different work processes, which, in turn, may lead to better job performance. a. Conflict b. Cooperation c. Agreement d. Compromise Question 15 Not yet answered Marked out of 1.00 Flag question Question text To avoid conflict and problems, it is essential that public managers have a positive and…………………, especially since the main aim of the public sector is to provide a service to the community. a. composed disposition b. Neutral attitude c. expert knowledge d. negative disposition Question 16 Not yet answered Marked out of 1.00 Flag question Question text Consistent …………..with directives for collecting, safeguarding and spending public moneys will allow public managers to account to a higher authority for their management of public funds. a. Compliance b. Leadership c. Control d. Communication Question 18 Not yet answered Marked out of 1.00 Flag question Question text The availability of resources and the extent to which government spending takes place to deliver goods and services to society are determined to a large degree by………… a. Political factors b. The World Bank c. Social factors. d. economic factors. Question 19 Not yet answered Marked out of 1.00 Flag question Question text …………………refers to a situation where the parties defer to the best interests of the other parties, rather than participating in the conflict process. This means that parties are prepared to make sacrifices and to subject their own interests to those of the other party/parties. a. Compromise b. Cooperation c. Conflict d. Agreement Question 20 Not yet answered Marked out of 1.00 Flag question Question text In making decisions, public managers usually get to deal with certain…………., but they also have to deal with…………. a. Community values/political priorities. b. Factual situations/values. c. Alternative solutions/legislation. d. Statistics/service delivery