TEST BANK NHA QUESTIONS AND ANSWER AND A QUARANTEED A+

TEST BANK NHA QUESTIONS AND ANSWER AND A QUARANTEED A+ A medical assistant is reporting a patient fall that occurred in the front lobby of the clinic. What is the purpose of the assistant preparing an incident report? - CORRECT ANSWER- To avoid future reoccurrences A medical assistant witnesses a coworker knowingly commit an unlawful and wrongful act. The assistant should identify this act as which of the following types of negligence? - CORRECT ANSWER- Malfeasance. When measuring the vital signs of a 10-year-old child, a medical assistant recognizes indications of abuse. Which of the following actions should the assistant take? - CORRECT ANSWER- Notify the child's provider. A patient expresses to a medical assistant that he would like to designate his daughter as his health care proxy. The assistant should inform him that which of the following is the minimum age to be eligible as a health care proxy? - CORRECT ANSWER- 18 A medical assistant is assisting a provider with a gynecological examination on a patient. The patient says, "My religious beliefs do not allow me to use contraception." The assistant should expect the provider to make which of the following statements? - CORRECT ANSWER- You have the right to make choices regarding your health A medical assistant should recognize that which of the following provides instructions for an emergency medical technician to follow when transporting an elderly or critically ill patient? - CORRECT ANSWER- Medical Order for Life-Sustaining Treatment A medical assistant should recognize that which of the following entities must adhere to HIPAA guidelines? - CORRECT ANSWER- Health care clearinghouses A medical assistant sees a coworker take a pain medication from a locked cabinet. The assistant knows that the coworker is a single mother who has a child who was recently injured. Which of the following types of ethical situations does this problem create for the assistant? - CORRECT ANSWER- Ethical distress A medical assistant should identify which of the following as the legal document that states the life-saving procedures a patient authorizes in the event he is incapable of verbalizing his desire for medical treatment? - CORRECT ANSWER- Living will Which of the following moral codes should a medical assistant reference when facing an ethical dilemma? - CORRECT ANSWER- AMA Code of Ethics A medical assistant left her computer unlocked with a patient's chart visible. Which of the following actions should the assistant take in the future to prevent unauthorized viewing of patient information? - CORRECT ANSWER- Place privacy filters on the monitor screen A medical assistant should recognize that once advance directives are in place, they can be updated at which of the following times? - CORRECT ANSWER- At any time Which of the following gives patients the rights over their health care information, including the right to receive a copy of their information, the right to ensure their medical records are correct, and the right to know who had access to their records? - CORRECT ANSWER- HIPAA Employers are accountable for providing a safe and healthy workplace for employees by setting and enforcing standards. This environment is achieved by providing training, outreach, education, and assistance. Which of the following regulatory agencies oversees this standard? - CORRECT ANSWER- Occupational Safety and Health Administration (OSHA) A patient believes that her health care privacy has been violated. A medical assistant should know that the patient's complaint must be filed within how many days? - CORRECT ANSWER- 180. When designating a medical power of attorney, a medical assistant should identify which of the following people as an acceptable choice for a health care proxy? - CORRECT ANSWER- A member of the patient's faith community A medical assistant is speaking with a patient. Which of the following might occur as a barrier to communication? - CORRECT ANSWER- Stereotyping When communicating on the telephone with a patient, which of the following actions by a medical assistant demonstrates the use of appropriate technique for outgoing calls? - CORRECT ANSWER- Allowing the patient to be the one to end the call A medical assistant is caring for a patient who is frustrated and states, "My doctor doesn't have any idea how to treat my condition." Which of the following responses by the assistant is an example of therapeutic communication? - CORRECT ANSWER- Are you saying that you don't think your provider knows how to help you?" Which of the following elements is essential for successful teamwork? - CORRECT ANSWER- Related short-term and long-term goals In which of the following locations should the inside address appear in a business letter? - CORRECT ANSWER- Between the dateline and the salutation To be