Walmart Assessment 2024 Exam Questions And Answers Already Graded A+

You are working to meet a task for your shift goal when a coworker urgently asks you for help with something you know a lot about. What would you most likely & least likely do? - Answer-Most Likely: Stop working on your task to help your coworker Least Likely: Explain to your coworker you can't help them because you have to finish what you're working on to meet your shift goal. Your newest coworker is not as productive as other members of your team. You and your coworkers have to work harder to make up for this. What would you be most likely & least likely to do? - Answer-Most likely: Give her advice and tips for hoe to get things done correctly and efficiently. Least likely: Talk to your supervisor about the situation, suggest that this might not be the best role for your coworker. A customer tries to use a coupon that is only good for full priced items to purchase an item that is on sale. She becomes confused when you explain that she can't use that coupon. What would you be most likely & least likely to do? - Answer-Most likely: Apologize for the coupon and explain it only applies to full priced items. Least likely: Find your supervisor and ask if he can approve the discount. Your shift's productivity is slow because one person is not pulling his share. The rest of the team is getting upset. What would you be most likely & least likely to do? - Answer-Most Likely: Ask your struggling coworker if there is anything you can help with because he seems slower today. Least Likely: Discuss the problem with another team member to see what he thinks. A customer asks you about a new mobile phone that is out of stock. You expect to have the phone back in a few days, but the customer wants it sooner. What would you be most and least likely to do? - Answer-Most likely: Offer to call another store nearby to see if they have the phone on stock Least Likely: Take the customers contact information and promise to have someone call her as soon as the phone comes in. A coworker did not clean his work area before going home. This could cause an accident, so you quickly clean up. The next day you see the coworker. What would you most likely and least likely do? - Answer-Most likely: Tell him he should be more careful because his work area could have resulted in an incident. Least likely: Let him know you cleaned up his work area and that he owes you a favor.Your new team is working hard, but they are all less experienced than you and don't complete their tasks as quickly. What would you be most likely & least likely to do? - Answer-Most likely: Offer to help others complete their tasks; observe their work process and provide some tips that might help them. Least likely: Remind your coworkers of performance expectations and that they need to be working harder to complete tasks