2024.WGU C215 Operations Management (Questions + Answers) Solved

Advertising revenue model - Answer-Provides users with information on services and products and provides an opportunity for suppliers to advertise Affiliate revenue model - Answer-Companies receive a referral fee for directing business to an affiliate Appraisal cost - Answer-The cost associated with uncovering defects Automated order entry systems - Answer-A method using telephone models to send digital orders to suppliers. Backwards integration - Answer-Owning or controlling sources of raw materials and components. Benchmarking - Answer-Studying other companies business practices for comparison. Bullwhip effect - Answer-Inaccurate or distorted demand information created in the supply chain. Business to Business commerce - Answer-Businesses buying and selling to other businesses. Business to consumer commerce - Answer-Businesses selling to individual consumers. Cause and effect diagrams - Answer-A chart that identifies potential causes of particular quality problems. Checklist - Answer-A list of common defects and the number of observed occurrences of each. Conformance to specifications - Answer-how well a product or service meets the targets and tolerances set by designers.Continuous improvement - Answer-A philosophy of never ending improvement. Control charts - Answer-Charts used to evaluate whether a process is operating within expectations. Crossdocking - Answer-Eliminates storage and order picking functions of a distribution warehouse. Customer defined quality - Answer-an integrated effort designed to improve quality performance at every level of the organization. Deming Prize - Answer-Japanese award for companies to recognize efforts in quality improvement. Distribution management - Answer-Responsible for the movement of material from the manufacturer to the customer. Distribution warehouse - Answer-Used for short term storage, consolidation, and product mixing. Distributor crossdocking - Answer-the receiving and consolidating of inbound products from different vendors into a multi-SKU pallet. E-commerce - Answer-Using the internet and web to do business. E-distributors - Answer-Independently owned net marketplaces having catalogs representing thousands of suppliers and designed for spot purchases