COM 312 Exam Questions and Answers 100% Solved

COM 312 Exam Questions and Answers 100% Solved A situation is only considered an offending situation if it is confirmed to be intentionally hurtful. - answerFalse We expect romantic partners and parents to love us, to desire to help us and not to hurt us. What concept is most closely related to these ideas? - answerHelping orientation All of the following contribute to a supportive climate EXCEPT - answer The professor wears casual clothes, steps way from the lectern at the front of the classroom, engages students in discussion, and walks around the room. According to the text, she is - answersharing power Which of the following demonstrates a win-win outcome? - answerAll parties are mutually satisfied with how a conflict was resolved Effects of forgiveness - answer The extent one depends on others, how much others can affect one's goal achievement, and how many resources others have that one needs to accomplish goals are all measures of what? - answer Which of the following is a technique of preventive face management? - answer-Using communication behaviors that minimize face threats. -Accepting what others say as true unless there is good reason not to. -Trying to see the situation from the other's perspective and how it affects their self-image. -Accepting the other's right to change their mind. Around coworkers or classmates, if you disagree with someone and begin your statement with, "This is just my opinion, but..." you are engaging in which type of face management? - answerPositive face management Avoiding face-threatening topics is almost impossible in a conflict situation. - answerTrue