CPI Study Guide with Complete Solutions

CPI Study Guide with Complete Solutions Crisis Development Model -Answer-(1) Anxiety ------> Supportive (2) Defensive ------> Directive (3) Risk Behavior ------> Safety Intervention (4) Tension Reduction ------> Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? -Answer- Identify behaviors that indicate an escalation of behavior and learn appropriate staff responses and approaches. Complete the verbal escalation continuum. -Answer-1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction Describe three reasons you should use the supportive stance -Answer-- communicates respect - appears non threatening - maximizes safety List two ways the Decision-Making Matrix model is used to consider risk. -Answer- Likelyhood & severity What are the values that underpin this course? -Answer-- Care - Welfare - Safety - Security