Wellcare ACT 2024 (Centene) Exam Questions and Answers

Wellcare ACT 2022 (Centene) Exam Questions and Answers A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. -Answer-60 When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). -Answer-False Which of the following statements about completing telephonic enrollments is FALSE? - Answer-Must include most of the required elements necessary to complete the enrollment A passing score of __ or higher must be achieved to successfully complete this course - Answer-85% To ensure accurate data entry, you should repeat the Medicare ID back to the beneficiary. -Answer-True Steps to take when safeguarding and securing PHI and PII include -Answer-All of the Above An agent may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the compliance interview process, or fail to provide truthful or complete information -Answer-True For 2022, ______ will no longer be a preferred pharmacy -Answer-Walmart